Burger King

3.2
380 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 199 E North Ave. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Glendale Heights, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
199 E North Ave, Glendale Heights, IL
60139, United States

Hours

Reviews

3.2
380 reviews
5 stars
174
4 stars
31
3 stars
13
2 stars
16
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Sergio and Lizeth received numerous praises for their exceptional customer service, with many customers highlighting their friendliness and attentiveness.

Order Accuracy

Several reviews mentioned issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Food Quality

While some customers enjoyed fresh and hot food, others reported receiving cold or poorly prepared items, suggesting inconsistency in food quality.

Cleanliness

Many customers appreciated the cleanliness of the restaurant, noting that it contributed positively to their dining experience.

Operational Issues

There were complaints about the drive-thru being closed unexpectedly and slow service, which affected customer satisfaction.
  • VM
    Vanessa Marie
    Dec 23, 2025
    1.0
    Y’all garbage “we’re only doing mobile orders”, sometimes people actually have cash and can’t place a mobile order so thank you Glendale Heights Burger King for making me drive to another location .. you guys suck
  • KK
    Kelly Kassal
    Dec 21, 2025
    1.0
    Ordered a original chicken sandwich with extra lettuce. Paid for extra lettuce and got zero lettuce. Tried calling 3 times. Hung up on each time. Make this right burger king.
  • EF
    Easton Fornari
    Dec 19, 2025
    5.0
    Always have good experiences at this location. They have a great staff. One particular person that always has great service and is always friendly is Sergio. He goes out of his way to make sure i truly have it my way. I appreciate how personable he is and how good at his job he is. I’ll always eat at this location when I’m craving Burger King.
  • SR
    Steven Reed
    Dec 16, 2025
    1.0
    The guy with glasses who takes drive-thru orders clearly lacks basic customer service skills. He was very rude and unprofessional, and unfortunately this isn’t a one-time issue — it happens every time.
  • TZ
    Timothy Zwarton
    Dec 4, 2025
    5.0
    Just came through the drive thru and let me say Sergio at the window had great customer service way better then McDonalds , honestly very surprised how good it was

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator