CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Glen Ellyn is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous customers reported incorrect orders, slow service, and rude staff, leading to dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold meals, missing ingredients, and overall dissatisfaction with portion sizes.
Pricing Concerns
Customers frequently mentioned that prices are too high for the quality and quantity of food received, leading to feelings of being overcharged.
Positive Staff Interactions
Despite the negative feedback, several customers praised specific staff members for their friendliness and helpfulness, indicating some positive service experiences.
Cleanliness
There were mixed reviews about cleanliness, with some customers noting dirty tables and bathrooms, while others found the store clean.
BJ
Bonnie Johnson
Nov 15, 2025
5.0
Great location, great employees
GR
Gladys Rivera
Nov 13, 2025
5.0
Quick service
JW
Jere Weaver
Nov 4, 2025
1.0
When I say Panera has lost me as a loyal customer I mean it. I order a sandwich this evening this is the third time my order has been incorrect but this time yall didn’t even attempt to wrap my damn sandwich and had everything at the bottom of my bag. If I lived closer I would have brought this crap back and got a full refund.
JW
Jill W
Nov 4, 2025
1.0
Found a dead bug in my salad after eating half of it. They are supposedly refunding me, but I am very disappointed.
DJ
Doug Jensen
Oct 28, 2025
1.0
Apparently, shrink-flation now includes not giving you your whole order. I ordered carryout around 3PM on a Sunday (not peak hours). There was only one elderly couple in the dining area. The rest of the place was empty. I'd expect not getting my whole order from maybe Taco Bell or Burger King, but at the price Panera is charging I expect much more. I was very disappointed to get home to find I hadn't gotten all of my food. I checked the receipt and, yes, it was all there. I paid for it. I called and the options they gave me was to drive 20 minutes back there or they could send me a meal voucher. I opted for the meal voucher and gave my address. This one month ago and I have not received any voucher. If you go here, expect restaurant prices with the service of some rundown fast food joint.