Jewel-Osco

4.1
1020 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 599 E Roosevelt Rd, Glen Ellyn, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (630) 858-9096. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
599 E Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Reviews

4.1
1,020 reviews
5 stars
502
4 stars
287
3 stars
125
2 stars
41
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some staff being friendly and helpful, while others were reported as rude and dismissive.

Product Quality

Concerns about the quality of produce and meat, with multiple reports of expired items and poor freshness.

Store Cleanliness

Generally positive feedback on store cleanliness, though some customers noted issues with specific departments.

Pharmacy Issues

Frequent complaints about the pharmacy staff being unhelpful and unprofessional.

Convenience and Selection

Customers appreciate the store's convenience and variety of products, though some locations are noted as cramped.
  • RD
    Ryan Dengel
    Dec 28, 2025
    1.0
    This is the most poorly run Jewel I have ever been to. In the 3 times I've been to this store, there has always been some issue. Our most recent debacle: two employees told me that I needed a special app to get a Primo water replacement. We went to another Jewel down the road and had zero issues.
  • SS
    Sandra Scott
    Dec 1, 2025
    5.0
    Parking lot was free of snow and ice and store was neat and clean Deli staff, cashier, and bagger were very friendly.
  • SS
    Sercan Selçuk
    Nov 27, 2025
    1.0
    Very disappointing experience. Despite the store’s posted closing time being 4:00 PM, I arrived at 3:42 PM and was not allowed inside. When I pointed out that it was not in line with their stated hours, the staff were unhelpful and refused to let me shop. Very poor customer service.
  • MM
    Mike
    Nov 16, 2025
    2.0
    First time I've ever reviewed a grocery store before. I generally like shopping at this store, but today just put me off. Got a family meal of fried chicken, it was dry as heck, the breading was very bizarre and had a taste like the oil hadn't been changed recently enough or the chicken was going off before it was fried. Everyone who ate it was on the toilet shortly after. Staff behind the deli counter couldn't be bothered to serve the customers either. Truly a disappointing experience. Something recently has changed with the quality of the fried foods behind the counter, and it's concerning. I have to assume that the workers behind the counter who don't act like they care about the customer don't care about what they're preparing for the customers. Won't buy from behind this deli counter again.
  • AG
    Adam Guenther
    Nov 10, 2025
    5.0
    There was an irrate older customer in the store this afternoon and the store associates, assistant and store managers handled it so well. I've worked in other states in grocery stores and was glad that under pressure they rose to the occasion.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!