Dunkin'

3.4
292 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glen Ellyn, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1090 Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Reviews

3.4
292 reviews
5 stars
110
4 stars
60
3 stars
31
2 stars
19
1 star
72

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Product Quality

Many reviews highlighted issues with food quality, including stale donuts and incorrect or burnt items.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall sentiment indicated a lack of consistent positive customer interactions.

Operational Issues

Numerous complaints were made about the location's inconsistent hours, drive-thru prioritization, and disorganization.

Coffee and Donuts

Despite the negative feedback, several customers enjoyed the coffee and donuts, noting them as highlights of their experience.
  • JM
    Janessa Mclemore
    Nov 4, 2025
    5.0
    Best coffee,donuts and snacking bacon
  • GG
    Glenn Garlick
    Sep 19, 2025
    5.0
    This is my go to coffee shop
  • KH
    kuang huang
    Sep 15, 2025
    5.0
    Not bad it's Dunkin.it gets the job done
  • AB
    Andrew Bruderli
    Sep 6, 2025
    3.0
    If you like Dunkin, you'll like this one
  • MY
    Matt Yarbrough
    Jul 24, 2025
    1.0
    Well, I guess I can tell when I'm not valued. I placed a mobile order and went to the drive thru the csr said, "Can I help you?" Not hello, not welcome to DD, just can I help you in a dry voice. Pull around to the pickup window, my order is hanging out the window by an arm. Not a thank you, NOTHING! This is not the first time I've received dry service from this location, but it will be the last time. Although my order was not large, it's the small frequent order that maintains a business. I can easily patronize a business that values my presence and my dollar.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Glen Ellyn, IL?

Dunkin' in Glen Ellyn, IL is open from 4:00 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sundays.

Does Dunkin' in Glen Ellyn offer delivery and curbside pickup services?

Yes, Dunkin' in Glen Ellyn offers both delivery and curbside pickup services.