Dunkin'

3.4
385 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glen Ellyn, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
651 Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Reviews

3.4
385 reviews
5 stars
163
4 stars
51
3 stars
41
2 stars
27
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Speed

Some customers praised the quick service, especially during busy hours, while others reported long wait times and poor service.

Staff Attitude

Feedback on staff behavior was mixed; many praised friendly employees, but numerous reviews highlighted rude and unprofessional interactions.

Order Accuracy

Multiple customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

While some reviews noted a clean environment, others reported dirty conditions and unkempt areas.

Product Quality

Customers had varied experiences with product quality, with some enjoying their food and drinks, while others complained about stale or poorly made items.
  • JS
    Julieta S
    5 days ago
    3.0
    If you ask for ketchup or any condiments at the drive thru speaker make sure you check your bag and when 9/10 they don’t put it in your bag and you ask at window make sure you ask for a certain amount? I ordered a whole breakfast sandwich and some hashbrowns and asked for ketchup at the window and she hands me ONE singular packet I was like girl what am I suppose to do with one packet 😂 I asked for more she was clearly irritated I dared to ask for more ketchup. I swear they’re so stingy sometimes smh💀
  • TC
    Tony Cortez
    Nov 16, 2025
    1.0
    I waited 10-15 minutes for ice cream. Staff goes very slow. Show no sense of urgency. Terrible experience. They first deny my order exists which is disrespectful. Then after finding out it does they take a small break talking and drinking apple juice. They are grown middle eastern women
  • EA
    Evaan Agnel
    Nov 7, 2025
    1.0
    I used the drive thru to order 1 chocolate donut with sprinkles. I was cut off mid order, and then was followed by silence for a few seconds. Unsure whether they heard my order, I repeated it, and was shouted at pretty rudely. Then followed by silence again, and then after about 5 minutes another person came on the headset to take my order. My food was then almost tossed at me. I just wanted a chocolate donut with sprinkles man ☹️
  • BP
    Binita Patel
    Oct 24, 2025
    5.0
    This location is very quick in serving the orders. Any time their service is ultimate fast. Please do visit this store for getting your orders fast in the morning for your work. The manager is also very good and friendly. All the crew give their best to serve the customers.
  • AA
    Ammu
    Oct 18, 2025
    5.0
    I am daily customer of this location from last 10years. Manager name Shanu is very friendly and she is very good at heart. She enter my order my listening my voice. She is that quick in customer service. This location is my daily go to location. This location is very busy every time and they serve the orders very fast that makes me visit everyday this store. Much recommended this store to visit.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Glen Ellyn, IL?

Dunkin' in Glen Ellyn, IL is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Glen Ellyn offers both delivery and curbside pickup services.