Chipotle Mexican Grill

3.9
569 reviews
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About

Mexican Restaurant
Chipotle Glen Ellyn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
695 Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Reviews

3.9
569 reviews
5 stars
296
4 stars
127
3 stars
34
2 stars
35
1 star
77

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes of food, feeling they were not getting value for their money.

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.

Cleanliness

Several customers reported unsanitary conditions in the restaurant, including dirty tables and food prep areas.

Food Quality

While some customers enjoyed the food, others noted issues with over-salting and incorrect ingredients in their orders.

Management Issues

There were complaints about management not addressing customer concerns effectively, leading to a decline in overall service.
  • JB
    Joe Baczek
    Dec 24, 2025
    2.0
    Tables filthy. Wife's food had a hair in it. Expected better for the Glen Elyn location.
  • CC
    Chris
    Dec 11, 2025
    1.0
    Terrible experience. 745 on a Thursday night the staff is cleaning putting away the ingredients. There are no drinks in the fountain. Guys you’re open for another two hours. Why am I dining while you’re cleaning, you can do better😔☹️
  • DC
    Domenica Campobasso
    Dec 4, 2025
    1.0
    was very disappointed with the amount that was in my bowl? i’m paying anywhere from 11-15 dollars for a full chicken bowl and this looks nowhere near that?….
  • VS
    Vasili S.
    Nov 26, 2025
    1.0
    Over the last 10 years, I’ve now had to pay double the money for half the food. Last time I checked putting a little more chicken in a burrito bowl doesn’t make a big difference
  • EE
    Elan Emilio
    Nov 15, 2025
    1.0
    Firstly I would like to Adress how chipotle has severely gone down in portions of meat. 90 percent of the bowl is just rice now. Secondly take out/delivery, do not do that. They always put much less food knowing that you can’t complain in person at the moment. I tried this once and ordered double chicken and revived a bowl like 75% of would it should be. I am very disappointed.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Glen Ellyn offer?

Chipotle Glen Ellyn offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Glen Ellyn?

The restaurant is open daily from 10:45 AM to 10:00 PM.