Chipotle Mexican Grill

3.9
563 reviews
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About

Mexican Restaurant
Chipotle Glen Ellyn is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
695 Roosevelt Rd, Glen Ellyn, IL
60137, United States

Hours

Reviews

3.9
563 reviews
5 stars
295
4 stars
126
3 stars
34
2 stars
34
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow response times, and incorrect orders.

Portion Sizes

Many reviews highlighted dissatisfaction with small portion sizes, often feeling that they were not worth the price paid.

Cleanliness

Numerous customers noted unsanitary conditions, including dirty floors and food prep areas, raising health concerns.

Food Quality

While some customers enjoyed the food, there were complaints about over-salted dishes and inconsistent ingredient quality.

Management Issues

Several reviews mentioned poor management practices, including staff training deficiencies and lack of accountability for mistakes.
  • EE
    Elan Emilio
    Nov 15, 2025
    1.0
    Firstly I would like to Adress how chipotle has severely gone down in portions of meat. 90 percent of the bowl is just rice now. Secondly take out/delivery, do not do that. They always put much less food knowing that you can’t complain in person at the moment. I tried this once and ordered double chicken and revived a bowl like 75% of would it should be. I am very disappointed.
  • SA
    Seth Anderson
    Nov 11, 2025
    1.0
    The service at this Chipotle was rushed and careless. The staff seemed overwhelmed and ended up messing up my order, then had to start over. The music was so loud it was difficult to communicate, and the overall quality of the food was noticeably lower compared to other Chipotle locations nearby. The table was disgusting. This was a disappointing experience and makes me think it is worth it to drive farther go to a better location.
  • GM
    Gaurav Mishra
    Oct 25, 2025
    1.0
    We ordered a chicken bowl and due to religious reasons I don't eat beef. We found pieces of beef chunks at the bottom of the bowl. BEWARE vegetarians and those with food restrictions!!!!!
  • CC
    Cathy
    Sep 25, 2025
    1.0
    They over charged me saying I got a double scoop when I didn’t. Service was slow, as someone who works in the food industry, very unprofessional and messy. Go to army trail they always load the bowls up 😆
  • AA
    Angel445
    Sep 17, 2025
    5.0
    This is the best Chipotle I've ever been to in my life! 🙌💯 Paul the GM asked if my food was good while I dined in. He is considerate and takes pride in his work. The other workers described him as being full of energy. A great GM who keeps morale high and employees happy-make customers happy as well! Will visit this location often! 😊

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Glen Ellyn offer?

Chipotle Glen Ellyn offers a customizable menu including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Glen Ellyn?

The restaurant is open daily from 10:45 AM to 10:00 PM.