McDonald's

3.3
1121 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
720 US Hwy 24 West, Gilman, IL
60938, United States

Hours

Reviews

3.4
1,090 reviews
5 stars
364
4 stars
227
3 stars
178
2 stars
96
1 star
225

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported cold, poorly prepared, or incorrect food items, including raw meat and stale buns.

Service Issues

Many reviews highlighted slow service, rude staff, and frequent order mistakes, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and restrooms, with complaints about dirtiness and foul odors.

Staff Attitude

Feedback indicated a lack of professionalism and courtesy among staff, with some customers experiencing rude interactions.
  • HK
    Hunna Kinnaird
    Jan 5, 2026
    5.0
    There is a cook n the back he very good worker greed me w respect my boii n tha cuh cook food taste excellent i really like wha yu guys doin
  • SS
    Sally
    Dec 28, 2025
    5.0
    They made the best Big Mac that I have had in ages. TY so much
  • DD
    Dmitrii
    Dec 24, 2025
    1.0
    Почему в этой дыре никогда нет капучино?
  • AE
    Andrew Erbes
    Dec 19, 2025
    4.0
    Honestly, one of our better McDonald’s experiences. There is a problem with the McDonald’s app whereby you cannot order bacon on a big Mac. So we ordered via the app and I told the young man working the counter that I had ordered a side of bacon but wanted it on the sandwich. Simply enough. My wife wanted sweet tea, but they did not have any and the Dr Pepper was very watery so she and my daughter got Sprite, which was fine. We sat and waited and not too terribly long, then the same polite young man brought our order out. Quickly, I realize that my big Mac did not have any cheese so I went to the front counter to ask for some cheese. The polite young man once again asked exactly what I wanted and I told him that my sandwich didn’t have any cheese and then I just wanted a couple slices and would put them on myself. No big deal. Then a loud lady in fact who I would assume was the manager yelled that big Mac only get one slice of cheese. Whatever! Just give me the freaking cheese! So they did, we sat down and everyone enjoyed their meal. It was relatively clean inside, but not spic and span, and it was very cold outside, so it really isn’t a surprise that it was also very cold inside. We had to keep our coats on. My compliments to the young man who helped us on multiple occasions. To the loud lady in back, have a little bit of sense.
  • JG
    Jimmy GRT
    Dec 11, 2025
    5.0
    I drive between Chicago and Champaign weekly, this just contains so much memories

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Gilman, IL?

McDonald's in Gilman, IL is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

Does McDonald's Gilman offer delivery service?

Yes, delivery is available from 5:00 AM to 11:00 PM daily, with extended delivery hours until midnight on Fridays and Saturdays. You can order via their delivery website.