Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.2
347 reviews
5 stars
122
4 stars
60
3 stars
32
2 stars
33
1 star
100
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale or poorly prepared items, and some claimed the food did not meet Dairy Queen standards.
Cleanliness
Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.
Service Issues
Several customers experienced slow service, rude staff, and problems with order accuracy, leading to dissatisfaction.
Pricing Concerns
Customers frequently mentioned that prices were higher than typical Dairy Queen locations, raising concerns about value for money.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items, indicating that there are positive experiences to be had.
- AWAriana WilliamsDec 31, 20255.0I love the chicken tenders very good!
- SWStephanie WachowiczNov 30, 20251.0this place is disgusting avoid eating here bathroom was poorly kept and both employees that made our ice cream wore no gloves I saw the man get his finger inside my blizzard and he walked to the counter like we wouldn't notice ir care and just wiped his finger off with a napkin there was something sharp in chicken tender and I had to throw out my blizzard because it wasn't worth trying to argue with people that clearly dont speak English as a first language about food safety and heath safety guidelines i hope dairy queen HQ sees these comments and takes action
- KJKylin JacobNov 12, 20255.0Place was good. Can see that they are trying. They are even fixing the sign up front. Food was hot and good.
- OHOstenson HouseholdOct 30, 20254.0Basic DQ that services full menu. Nothing specail
- PHPam HarnOct 28, 20255.0Always the best service and fresh food!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Gilman, IL?
Dairy Queen Grill & Chill in Gilman, IL is open every day from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
It is located at 822 US Highway 24 W, Gilman, IL 60938-8001, USA.
What menu items is Dairy Queen Grill & Chill known for?
They specialize in Soft-serve ice cream cones, Blizzard® Treats, Grillburgers®, chicken strip baskets, and signature shakes and malts.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, the Gilman location offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, they welcome families and children, and provide booster seats, high chairs, and seating options including outdoor seating.
Are there restroom facilities available at Dairy Queen Grill & Chill in Gilman?
Yes, the location has restroom facilities available for customers.
How can I get exclusive deals from Dairy Queen Grill & Chill?
You can download the Dairy Queen app from their website for exclusive deals and mobile ordering rewards.
Which nearby restaurants could I visit before or after eating at Dairy Queen Grill & Chill?
Nearby dining options include Denny's, McDonald's, Burger King, Monical's Pizza, and Gilman Door for a variety of meal choices.
Are there convenient gas stations or travel centers close to Dairy Queen Grill & Chill?
Yes, there are several nearby including BP, Minit Mart, Pilot Travel Center, Pump & Dump, Marathon, and Mobil for fueling and convenience needs.
Is there public transit available near Dairy Queen Grill & Chill for easy access?
Yes, the Gilman Amtrak Station is nearby, providing train services for travelers to easily reach the location.