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Subway

4.1
(206 reviews)

Business Details

(217) 784-8862
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Gibson City Subway® Restaurant at 708 S Sangamon Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
708 S Sangamon Ave, Gibson City, IL
60936, United States

Hours

Reviews

4.1
206 reviews
5 stars
113
4 stars
45
3 stars
17
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and incorrect orders, leading to dissatisfaction.

Cleanliness

The restaurant received positive feedback for its cleanliness, with many customers noting a clean environment.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and food quality, including issues with freshness and preparation.

Staff Friendliness

Several reviews highlighted friendly and helpful staff, although this was inconsistent across different visits.

Management Concerns

Customers expressed frustration with management's handling of complaints and issues, indicating a lack of responsiveness and care.
  • NS
    N Sparlin
    Feb 3, 2026
    1.0
    I ordered a BLT and they said they dont have BLTs on the menu. lol. I've been ordering them at Subway for 15 years and the person working acted like I was crazy to mention it. I'm not going back to this location since they don't even know what is on the menu.
  • JS
    Juan Smith
    Nov 25, 2025
    1.0
    I visited this afternoon and the place looked clean. My complaint is about the worker Avery. I saw her cough on the food, not cover her mouth, and reuse the same gloves after coughing. The food she made for another customer looked sickening, and made me question the hygiene standards. It's concerning that she wasn’t instructed to wash her hands or cover her mouth. Everyone else was friendly and had better hygiene practices, but I won’t be returning after what I witnessed today
  • SS
    slknuth
    May 28, 2024
    2.0
    My wife and I took our three grandsons there for lunch today and had a total bill of $80 +. The buffalo chicken sandwich was uneatable because of the amount of sauce put it, rendering the bread totally soggy. We asked for another half of white bread to remake the sandwich. We thought that after spending $80 we would have been given a new piece of bread. Wrong. We had to buy a half piece of bread for $6.00. After some lengthy discussion with the manager on our way out did he offer us three cookies as compensation. This was very poor customer service for us noting that we are frequent customers
  • DL
    Daniel L
    May 17, 2021
    4.0
    Always fast and efficient. Smiling faces and great service. Will continue to come.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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