McDonald's

3.5
913 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
801 S Sangamon, Gibson City, IL
60936, United States

Hours

Reviews

3.5
913 reviews
5 stars
319
4 stars
193
3 stars
156
2 stars
79
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding 15 minutes, which is contrary to the expectation of fast food.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Staff Friendliness

While some reviews noted rude or unhelpful staff, others praised the friendliness and politeness of certain employees.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty bathrooms and issues with flies.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or stale food.
  • BJ
    Brycen Jr
    Nov 7, 2025
    1.0
    Sat for way too long waiting on our food and then long while after it finally came out
  • SB
    Samantha Beatty
    Oct 23, 2025
    1.0
    Lazy is all I got to say fast food is supposed to be fast not waiting 30mins for our food then getting food first before drinks smh to lazy to go get syrup for pumpkin spice coffee so they made my ice coffee with no pumpkin worst day ever
  • EC
    Emily Cenzano
    Oct 1, 2025
    5.0
    I always do a curbside order and it's always fresh and quick.
  • LG
    Linda Goltz
    Sep 18, 2025
    3.0
    I went in to order because cars were wrapped around the building for drive thru. Guess it didn't matter. It took more than 15 minutes to get my order at the counter. Sad.
  • SS
    SteelHorizons
    Sep 14, 2025
    5.0
    Filet'o fish.

Frequently Asked Questions About McDonald's

What are the regular opening hours of this McDonald's location?

This McDonald's in Gibson City, IL is open daily from 5:00 AM to 11:00 PM.

What time is the drive-thru service available?

The drive-thru is open every day from 5:00 AM until 11:00 PM.