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Wendy's

3.8
(616 reviews)

Business Details

200 N. Kirk Rd., Geneva, IL
60134, United States
(630) 845-1316

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
200 N. Kirk Rd., Geneva, IL
60134, United States

Hours

Reviews

3.8
616 reviews
5 stars
277
4 stars
153
3 stars
74
2 stars
35
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers praised the food as hot and tasty, others experienced issues with cold or improperly prepared items.

Cleanliness

Several reviews mentioned cleanliness concerns, particularly regarding the dining area and food preparation.

Inconsistent Experience

Customers noted a wide range of experiences, from excellent service and food quality to frustrating encounters with management and staff.
  • DH
    Derrek Hedge
    Feb 17, 2026
    2.0
    Double check your order before leaving the drive through. This places always seams to miss something with your order. Its basically every time. Frys never crispy nuggets not fresh.
  • MU
    Marge Uhlarik-Boller
    Feb 15, 2026
    1.0
    Drive thru kept me waiting for seven minutes before they took my order and then forgot an item!
  • ML
    Michele L
    Feb 8, 2026
    2.0
    Place was empty but still had to stand at counter for few minutes before anyone came to take my order. Pop machine was out of almost everything including all diet soda. Food was fine and fast (once someone took my order). Help yourself Condiments badly needed to be refilled. No salt at all
  • JN
    Julian Nicoski
    Feb 7, 2026
    1.0
    Well to be quite frank this place is a joke. I asked for my order stared at me and said no and proceeded to close. I only ordered 3 baconators and a frosty nothing too difficult. I am just a fat man trying to eat that’s all.
  • KH
    Kenneth Van Hoosier
    Jan 31, 2026
    1.0
    Just close the damn restaurant. Ordered a biggie bag. Didn't get any sauce for my nuggets. Ask for a sauce and they told me it would be an additional 54 cents. I said other locations in the area don't do that and they told me they all will be so because "we're losing money". I said you're just going to drive away more customers doing crap like this. Seriously. I've had enough with dying Wendy's locations taking out their frustrations with slowing business on their customers. Just close down the restaurant. Don't rip people off for a damn cup of sauce for their nuggets. Another damn franchisee case of "pinching pennies, wasting dollars". Driving away customers for a few cents..

Frequently Asked Questions About Wendy's

Is Geneva Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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