Buffalo Wild Wings

3.8
704 reviews
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Business Details

820 Commons Drive, Geneva, IL
60134, United States
(630) 262-9464
https://www.buffalowildwings.com/locations/us/il/geneva/820-commons-drive/sports-bar-106
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
820 Commons Drive, Geneva, IL
60134, United States

Hours

Reviews

3.8
704 reviews
5 stars
318
4 stars
161
3 stars
80
2 stars
38
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and poor service, with some experiencing incorrect orders and unresponsive staff.

Food Quality

Feedback on food quality was mixed; while some enjoyed the wings and burgers, many complained about cold, stale, or incorrectly prepared items.

Management Response

Some reviews highlighted the efforts of managers and certain staff members to rectify issues, but overall management presence was noted as lacking.

Atmosphere

The atmosphere was described as typical for a sports bar, with some customers enjoying the environment while others noted cleanliness issues.

Inconsistent Experiences

Customer experiences varied widely, with some praising excellent service and food, while others expressed frustration over repeated poor visits.
  • LD
    Luke Dixon
    Nov 8, 2025
    1.0
    We watched 4 other tables sit after us, order, eat, and leave. Only after we stated we had to leave after waiting over an hour, did they bring us our food in to go boxes. Girlfriends order wasn't even right, but what could we expect after such a terrible experience. My advice, go somewhere else. I will never be going back. To the employee that tried to help, we appreciated you.
  • XL
    Xander Lundblad
    Nov 6, 2025
    5.0
    Never had a bad experience at this location, staff in the bar is always very friendly and quick with bringing your orders no matter how busy it is. Definitely recommend this location over the North Aurora one.
  • MW
    Mark Wille
    Nov 2, 2025
    1.0
    You would think placing a takeout order for three total food items would be difficult to mess up, but this place managed to do it.
  • CG
    Charles Gross
    Nov 2, 2025
    1.0
    Terrible service experience. Lunch took 90 minutes with only about 5 tables populated. A beer took over 10 minutes to arrive. Server incorrectly added/charged us for meat in our queso appetizer. One of the mains was completely incorrect (both on the bill, and the kitchen made an item that matched neither the bill or my order.) Server took our water to refill it and never returned. Server did not bus any items away - the manager had to do it. Huge kudos to the manager who was working really hard to pick up the slack. He was kind enough to comp us the wrong order. Unfortunately, this experience was bad enough that I’m not sure I’d ever return to this location.
  • EB
    Evander Barcenas
    Oct 24, 2025
    2.0
    Had a pick up order at 2pm which was ready. But my fries were old and stale. Boneless wings were ok I guess but my fries were hard and seemed like they have been sitting for days and just re heated. I hope I am not the only one with this experience and hope this issue gets resolved. I am not pleased with my food at all. Please who ever reads this, please fix this not just for me but for everyone who eats here.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Geneva, IL specialize in?

Buffalo Wild Wings in Geneva, IL specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Geneva?

Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.