Buffalo Wild Wings

3.8
706 reviews
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Business Details

820 Commons Drive, Geneva, IL
60134, United States
(630) 262-9464
https://www.buffalowildwings.com/locations/us/il/geneva/820-commons-drive/sports-bar-106
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
820 Commons Drive, Geneva, IL
60134, United States

Hours

Reviews

3.8
706 reviews
5 stars
319
4 stars
161
3 stars
80
2 stars
38
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for food and poor service, with some experiencing incorrect orders and unresponsive staff.

Food Quality

Feedback on food quality was mixed; while some enjoyed the wings and burgers, many complained about cold or stale food and incorrect orders.

Staff Performance

While some servers received praise for their friendliness and attentiveness, others were criticized for being rude or inattentive, leading to a frustrating dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and floors, contributing to a negative atmosphere.

Atmosphere

The sports bar environment was appreciated by some, but the noise level and crowded conditions were noted as drawbacks by others.
  • MK
    Mike Kramer
    1 day ago
    1.0
    Worst service when busy. If you can’t handle it or give eta, stop accepting orders. After waiting an hour they still couldn’t give me an eta or any info at all. Not one order came out of the kitchen for 25 minutes. Most of the food is awful except wings.
  • JE
    Jim Egan
    2 days ago
    1.0
    They are prioritizing Door Dash. They do not care about orders placed on the app. Order was 55 minutes past scheduled time when we cancelled. Never got the food. Do not use this location, they are a mess.
  • SS
    Simplyjamazing
    Dec 27, 2025
    5.0
    Enjoyable place! Server was welcoming and fast to get is settled in, food came out in a decent amount of time, not too busy when we went so it wasn't as crowded/loud, food was hot and crispy. I ended up getting the 3 crispy dippers with their b-dubs sauce. My other two friends got the boneless wings and 2-person menu! Definitely a nice place to go to since they open late too!
  • LD
    Luke Dixon
    Nov 8, 2025
    1.0
    We watched 4 other tables sit after us, order, eat, and leave. Only after we stated we had to leave after waiting over an hour, did they bring us our food in to go boxes. Girlfriends order wasn't even right, but what could we expect after such a terrible experience. My advice, go somewhere else. I will never be going back. To the employee that tried to help, we appreciated you.
  • CG
    Charles Gross
    Nov 2, 2025
    1.0
    Terrible service experience. Lunch took 90 minutes with only about 5 tables populated. A beer took over 10 minutes to arrive. Server incorrectly added/charged us for meat in our queso appetizer. One of the mains was completely incorrect (both on the bill, and the kitchen made an item that matched neither the bill or my order.) Server took our water to refill it and never returned. Server did not bus any items away - the manager had to do it. Huge kudos to the manager who was working really hard to pick up the slack. He was kind enough to comp us the wrong order. Unfortunately, this experience was bad enough that I’m not sure I’d ever return to this location.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Geneva, IL specialize in?

Buffalo Wild Wings in Geneva, IL specializes in award-winning Buffalo, New York-style wings available in 26 different sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Geneva?

Buffalo Wild Wings is open Monday through Thursday and Sunday from 11:00 AM to 12:00 AM, and Friday and Saturday from 11:00 AM to 1:00 AM.