McDonald's

3.8
821 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1022 Oakwood Dr, Geneseo, IL
61254, United States

Hours

Reviews

3.8
821 reviews
5 stars
346
4 stars
198
3 stars
137
2 stars
55
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, especially during evening hours, with many experiencing long wait times and incorrect orders.

Staff Friendliness

Despite service issues, many reviews highlighted the friendliness and positivity of the staff, with specific employees receiving praise for their helpfulness.

Food Quality

Food quality was inconsistent, with some customers receiving fresh and hot meals while others reported cold or incorrect orders.

Cleanliness

The cleanliness of the location received mixed feedback, with some praising the cleanliness while others noted areas needing attention.

Operational Hours

Customers expressed frustration over inconsistent operational hours and lobby closures due to perceived understaffing.
  • DB
    Devin Beard
    4 days ago
    1.0
    Pulled up to this mcdonalds to use my rewards points to get a 6 piece nugget so I could give my dog their new medication. I open the 6 piece nugget box to find 3 chocolate chip cookies. So I drive back around to the window and explain the situation, they said they will fix it. I drive around again and when I open the 6 piece nugget box this time, 4 nuggets.. I was not going around a 3rd time so yall get 1 star from me now.
  • JB
    James Boyd
    5 days ago
    4.0
    I have always had a very good experience at this McDonald's we eat there quite often and I'm a very hard person to please so kudos to you keep up the good work at the location
  • BR
    Black Raven
    Nov 2, 2025
    3.0
    This isn’t just McDonalds but most fast food restaurants. But for McDonalds roughly 94% of the time I go through the drive thru my order is wrong or missing items. And if I order more items it’s definitely going to get messed up. I am not sure if it’s a communication error or they rush to the point of making errors. As the price for food increases it is extremely frustrating not getting what you order or missing items. McDonalds along with other fast food restaurants need to do better. Quality of food needs to be better too if I am going to pay more for it.
  • JG
    Jerry Garland
    Oct 16, 2025
    2.0
    Waited quite a while and the food came luke warm. Disappointing.
  • GM
    Grinch Mator
    Oct 6, 2025
    5.0
    I tend to only come in during the evening but I thought I'd come in the morning and met a very nice young man named Aiden while he was cleaning the parking lot. Such a nice young man brightened my day.

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1022 Oakwood Dr, Geneseo?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours for this McDonald's location?

Drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sunday.