Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and long wait times.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and failure to follow special requests.
Food Quality
Several customers complained about cold food, unsanitary conditions, and poor quality, with some mentioning food safety concerns.
Cleanliness
While some customers noted cleanliness in certain areas, others reported filthy restrooms and overall unsanitary conditions.
Positive Experiences
Despite the negative feedback, a few customers praised friendly staff and good food, indicating that experiences can vary.