McDonald's

Reviews

• BY

  ben yeutson

  4 days ago
  1.0
  Haven't seen mcdonald's be this bad in a while. Forgot to put two double cheeseburgers in the bag.And forgot the receipt.Then.When we went back, it took twenty minutes almost to get someone to come to the cash register to be able to.Resolve this. Seems like a failure of management. The lady in front of me had to yell multiple times to get someone's attention to come to the.Register
• EP

  Elizabeth Paff

  4 days ago
  1.0
  The way they run these mcdonalds here in galesburg is a joke, everytime we go through the drive thru they tell us to pull forward and wait in reserve, been sitting for 20 minutes now as we watched 5 or 6 cars go through no problem, we got honked at because it was so backed up. We only ordered 3 meals, this is ridiculous, get your orders out before taking new ones. There were 4 cars in reserve ahead of us, we had to park off to the side because the slots were all taken. This is not Culver's and I don't care about your time being met in drive Thru because yall shouldn't be backing up vehicles and having them wait forever, we come through drive thru for fast and for fast food. And our food was cold, thank you for the worst mcdonalds experience Ever! Get it together mcdonalds.
• DM

  Dana Maxwell

  Nov 12, 2025
  5.0
  Me and my grand daughter ate inside and it was nice.
• BD

  Bryson Davis

  Oct 26, 2025
  1.0
  Scroll down to read 2nd update of this very dissapointing estabilishment as of 11/11/25! I stood at the front registers waiting for over 10 minutes. People in the kitchen clearly looking at me and the couple behind me. I asked one employee (I think was a employee, improperly dressed wearing black joggers and ruined tennis shoes, and handling food.) I asked her if she could help and in a rude and condescending tone "yeah well there is a kiosk right there" and walked away. Super dissapointing and I will not come back to this location. This happened on 10/26/2025 at 12:35 pm 2nd update! As of 11/11/25 Still no response from mcdonalds super dissapointing. My family went through their drive through again and they royally messed up the order again. I am super disappointed in this establishment. The funny thing is, is how fake your apologies are. Im paying for the food and you guys still can't get it right. Maybe consider some new staff. I am making sure my family will never use this location ever again. If I could rate 0 I would for the very dissapointing staff and their work ethic and the ability to royaly mess up every damn time.
• ZC

  Zac Cox

  Oct 21, 2025
  1.0
  Swung through the drive through to grab a quick burger before soccer practice. Location is pretty convenient, not too far from the high school. Drive thru line was long, but this is their business so I figured they could work through it. I had a very simple order so I was surprised when they had me pull forward, but I did as they asked, and I waited and waited and waited... Eventually I went in to see what was taking so long, and then I waited some more as there was no one at the counter to help me. When I finally got someone to come up and speak with me, they didn't apologize, they just said they would make it .. so my burger never got made or was given to someone else. So I wait some more and when I finally get it, it's not correct. It was not a difficult order at all, I just don't like ketchup or mustard on my burger. So theres is absolutely no reason it should have taken this long at all, they still never got it right, they never apologized or offered to make it right, or refund me or discount me or give me a coupon for a future visit or anything. Literally the worst fast food dining experience I've ever had.

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