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McDonald's

3.4
(1473 reviews)

Business Details

1072 N Henderson St, Galesburg, IL
61401, United States
(309) 343-8340
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1072 N Henderson St, Galesburg, IL
61401, United States

Hours

Reviews

3.4
1,473 reviews
5 stars
477
4 stars
287
3 stars
294
2 stars
145
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, including rude interactions with staff.

Food Quality

Many reviews mentioned cold or improperly prepared food, with several customers expressing disappointment in the quality of their meals.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a messy drink area.

Staff Performance

While some employees were praised for their kindness, many reviews highlighted a lack of professionalism and poor management, particularly from the management team.
  • JJ
    Jerri
    5 days ago
    5.0
    There was 2 people there. Food was fresh and hot and the service was great
  • MM
    Mike
    Feb 23, 2026
    1.0
    Terrible that this one charges more for the exact same items as the one on main St. Wanted to charge more for the fish filets than Main st. All 3 in the Galesburg area are owned by the same people. Inexcusable for price gouging for the same item. Corporate should know exactly how the Franchisees are charging more in the same city. Are the managers pocketing the extra? Get it together please. McDonald's wasn't built for this nonsense. I canceled my order and went back to Main st.
  • BM
    brandon matlock
    Feb 22, 2026
    2.0
    I ended up waiting 11 mins for a drink.
  • AG
    Azzy Godsil
    Jan 26, 2026
    1.0
    They didn’t give us all of our food and when we called, they hung up on me and our food is cold
  • JT
    Jeff Talley
    Dec 29, 2025
    1.0
    I walked to the front counter and waited... and waited...a couple of employees looked up and made eye contact with me and I waited... and waited. Finally a female employee rolled her eyes and hollered at me "have you been helped?" I said no so she shuffled over. I asked her for a peppermint mocha. She walked away then returned after a few seconds and said "we don't have those anymore". Your restaurant is uninviting, some of your employees are intolerant and your food is overpriced and really not that great. Thankfully you had a bathroom. I guess that will be the only reason that I might stop here again. To pee.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Galesburg, IL?

McDonald's in Galesburg, IL is open daily from 5:30 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is open daily from 5:30 AM to 11:00 PM at this McDonald's.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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