Customer experiences with service are mixed; some report friendly and helpful staff, while others mention rude service and long wait times.
Food Quality
Food quality is generally praised, especially for ice cream and burgers, but there are complaints about incorrect orders and missing items.
Cleanliness
Cleanliness is highlighted positively by some customers, while others report dirty surfaces and unsanitary conditions.
Order Accuracy
There are frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.
Atmosphere
The atmosphere is described as friendly and inviting in some locations, but there are reports of poor customer interactions that detract from the experience.
SS
Soupze
Oct 30, 2025
5.0
I would give my life to this place. Ordered a Chicken strip basket with ranch. They then proceeded to give me 2 ranch cups instead of 1. Absolute kings 🫡
AR
Aries Renae
Oct 23, 2025
4.0
I fell out of my booth and onto the floor. Literally. Thankfully staff didn’t hear me or even look my way. I’m embarrassed from that. So thanks,Dairy Queen.
BA
Bill Van Autreve
Oct 5, 2025
3.0
The one on henderson st never will say thank you food is good but never thank you
EB
Erin Lynn (Badgyal)
Jun 24, 2025
2.0
App hasn't been letting me in and they rush you when trying to order. I kept getting asked is that it anything else
DM
dave miller
Jun 14, 2025
5.0
Actually, i was there yesterday and today. Great burgers. get the burger/ fries and a drink for $7 and get a sunday free!
What are the operating hours for Dairy Queen Grill & Chill in Galesburg, IL?
The restaurant is open every day from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location welcomes families and children, providing high chairs and a family-friendly atmosphere.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, the restaurant has a drive-thru as well as outdoor seating available for customers.
Can customers place orders online or use a mobile app for Dairy Queen Grill & Chill?
Customers can order online through the Dairy Queen website and download the Dairy Queen app for exclusive deals and mobile ordering.
Is there parking available, and is the location wheelchair accessible?
The location offers seating and is wheelchair accessible to accommodate all guests.
Where exactly is Dairy Queen Grill & Chill located in Galesburg?
It is located at 1048 Grand Ave, Galesburg, IL 61401-5130, USA.
Are there any nearby places where I can get gas or a car wash when visiting Dairy Queen Grill & Chill?
Yes, Hy-vee Gas and BP gas stations are nearby, along with CluXsiv II Hand Car Wash and Waterworks Car Wash for your vehicle care needs.
What nearby stores and services can I visit alongside Dairy Queen Grill & Chill?
Nearby you can find Walgreens pharmacy and convenience store, Family Dollar, Dollar General, Save-A-Lot grocery stores, and the Zank Chiropractic and Wellness Center for health services.
Are there entertainment or money services near Dairy Queen Grill & Chill where I can spend time or take care of transactions?
Yes, near Dairy Queen you can visit Redbox for movie rentals, Family Video for video games and DVDs, The Exchange Network ATMs, Western Union money transfer service, and Bitcoin ATMs like LibertyX and Coinsource.