Mixed reviews on food quality; while some enjoyed the chicken strips and blizzards, others received cold or improperly prepared items.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.
Positive Staff Interactions
Some customers praised friendly and helpful staff, particularly in resolving issues with orders.
Management Changes
Feedback indicates a decline in service and quality since the change in ownership, with many customers expressing disappointment.
BB
batbatmario1115
Nov 6, 2025
1.0
People were nice, but we found a roach crawling down the wall... it was really gross
CC
CX1_Hackr
Oct 15, 2025
5.0
There chicken stripe sandwich is to die for and there service was great and fast!
MA
Mary Asbury
Sep 13, 2025
1.0
Went thru the drive thru. Ordered a med vanilla cone and med snickers blizzard. He repeated the order with no issues and said to pull to the window. Went I got to the window no total was given he just took my card. Only got the med vanilla cone. Very disappointed. Also ordered a cake back in May. Ordered 2 days ahead. When I came to get it, it wasn't ready. I had to wait almost 30 mins to get my cake. We were late to the party. I give up on this location. Will be going to kastle cream instead.
RW
Rick Widmer
Jul 21, 2025
1.0
Stop through with the grandkids to get some ice cream. Got the ice cream that you’re supposed to be able to tip upside down and they could not do it cause it was so runny. Spent the last 20 hours.sick. Beware