Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
579 reviews
5 stars
278
4 stars
141
3 stars
65
2 stars
29
1 star
66
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality; while some enjoyed the chicken strips and blizzards, others received cold or improperly prepared items.
Cleanliness Concerns
Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.
Positive Staff Interactions
Some customers praised friendly and helpful staff, particularly in resolving issues with orders.
Management Changes
Feedback indicates a decline in service and quality since the change in ownership, with many customers expressing disappointment.
- BBbatbatmario1115Nov 6, 20251.0People were nice, but we found a roach crawling down the wall... it was really gross
- CCCX1_HackrOct 15, 20255.0There chicken stripe sandwich is to die for and there service was great and fast!
- MAMary AsburySep 13, 20251.0Went thru the drive thru. Ordered a med vanilla cone and med snickers blizzard. He repeated the order with no issues and said to pull to the window. Went I got to the window no total was given he just took my card. Only got the med vanilla cone. Very disappointed. Also ordered a cake back in May. Ordered 2 days ahead. When I came to get it, it wasn't ready. I had to wait almost 30 mins to get my cake. We were late to the party. I give up on this location. Will be going to kastle cream instead.
- RWRick WidmerJul 21, 20251.0Stop through with the grandkids to get some ice cream. Got the ice cream that you’re supposed to be able to tip upside down and they could not do it cause it was so runny. Spent the last 20 hours.sick. Beware
- DHDebbie HoltzJul 10, 20255.0Nice employees in the drive thru
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the regular operating hours for Dairy Queen Grill & Chill in Galesburg?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 678 N Henderson St, Galesburg, IL 61401-2514.
What are some of the signature menu items at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location has a drive-thru as well as outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant welcomes families and children, provides high chairs, restrooms, and is wheelchair accessible.
Can customers connect to WiFi at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at this location.
Is mobile ordering and deals available at Dairy Queen Grill & Chill?
Yes, customers can use the Dairy Queen mobile app to order and access exclusive deals.
Which nearby place can I visit for additional ice cream options close to Dairy Queen Grill & Chill?
There is another Dairy Queen ice cream shop nearby where you can enjoy similar fast food and ice cream treats.
Where can I find automotive parts near Dairy Queen Grill & Chill?
O'Reilly Auto Parts and Advance Auto Parts are nearby locations for automotive parts and accessories.
What nearby places can I visit for relaxation and spa services near Dairy Queen Grill & Chill?
Chinese Foot Massage & Body Relax Spa and The Comfort Zone Massage offer massage therapy and spa services close to Dairy Queen.