Business Details
About
Mexican RestaurantChipotle Mexican Grill
Chipotle Galesburg IL is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
153 reviews
5 stars
50
4 stars
14
3 stars
9
2 stars
17
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and lack of communication.
Food Quality
Many customers reported issues with food quality, including cold items, incorrect orders, and small portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and surfaces.
Ingredient Availability
Customers frequently noted that the restaurant was out of key ingredients, impacting their orders.
Pricing Concerns
Many felt that the prices were too high for the portion sizes and quality of food received.
- GJGary Eisnnicher JrJan 4, 20265.0Staff are friendly and food is delicious!
- LPLucas PetersonJan 3, 20261.0Not the first, second, or third problem I've had here they just don't care. Went in at 520 and they had nothing cooked and what they did looked old dried out/crusty, I won't come back not that they care
- CDChristopher DamitzJan 2, 20261.0What happened to this place???
- LSLyndsey ShehornDec 23, 20251.0We walked in well before 7PM. They had at least four people in the front, one cooking in the back. Dishes were piled high. We even said we had a feeling it wouldn't be good, but we understand things happen so we'd give it a chance. First they said they were out of hard shells. Then before we said we'd take soft, he said they were out of soft. We decided we'd just do bowls to still give our business. I started to order beans and they were out of beans and he replied, "We're out of beans." I responded with, "Are you making more, we can wait." He turned to the back and asked how long. They just came up. As he scraped to the bottom of the rice and seemed inconvenienced that we were willing to wait for beans, he broke the news that they may not have enough meat. He measured it out and really stretched to make it work while staff stood and stared. At this point it was very clear that no one wanted to work, no one seemed embarrassed or bothered that they were unprepared and had plenty of staff to be doing something and not standing around. We kindly told them that we were going to leave. I don't need a free meal out of this, or a free drink. I just need people to be held accountable to be professional, responsible, and act like they care to have a job, even if it's not liked. We're lowering our standards as a society on how to work/work ethic, being a service to others, and showing professionalism. It's so defeating. Please encourage your staff with training and accountability. Thank you.
- JJjessie johnsonDec 17, 20251.0Went in at 6pm which should be prime dinner time. Food was served less than what could be considered warm. Rice was cold moosh, steak was nearly 100% gristle. Employees were less than hospitable. Ended up throwing it out and going somewhere else. As far as atmosphere, I'm not sure why in a brand new building that they decided to build it so congested with poor flow. Just poor execution of a chipotle. This was our first and last visit to Galesburg Chipotle.. very disappointed.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Galesburg IL offer?
Chipotle offers customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 2210 N Henderson St, Galesburg IL?
Chipotle is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Galesburg?
It is located at 2210 N Henderson St, Galesburg, IL 61401.
Can I order food online from Chipotle in Galesburg?
Yes, you can order online at https://order.chipotle.com/ or through the Chipotle app available on the Apple app store.
How can I contact Chipotle Mexican Grill in Galesburg?
You can call them at +1 309-302-3085 or email IL.5372.Galesburg@chipotle.com.
Does Chipotle participate in any rewards program?
Yes, Chipotle offers Chipotle Rewards where you can earn free food and get exclusive offers by signing up.
Which nearby restaurants can customers visit near Chipotle in Galesburg?
Nearby dining options include Jersey Mike's Subs, Sirloin Stockade steakhouse, and Applebee's Grill + Bar, offering a variety of cuisines.
What nearby hotels are convenient for visitors dining at Chipotle in Galesburg?
Nearby hotels include Fairfield Inn & Suites by Marriott, Econo Lodge - Galesburg, and Quality Inn, providing convenient accommodations.
Are there any automotive services close to Chipotle in Galesburg for customers needing car care?
Yes, nearby automotive services include Galesburg Nissan, Yemm Chevrolet-Buick-GMC, Jeep dealership, and Karmark Tire & Automotive.
How can nearby points of interest help customers visiting Chipotle in Galesburg?
Nearby places like Galesburg Youth Baseball offer family activities and Wells Fargo Bank provides financial services, making your visit to Chipotle convenient and enjoyable.