Chipotle Mexican Grill

Reviews

• BT

  Braden Taflinger

  5 days ago
  1.0
  Food was cooked without any seasonings so it is very very bland. Rice was overcooked and soggy. They are very short staffed. They don't refill their stations so I had to wait 10 minutes in line just to get fresh fajita veggies. Definitely not going to be open for too long, should be closed down to find new workers that know how to stay on top of things. Definitely will not be back to this location. 1/10 would not recommend
• GN

  Gabe Newman

  Feb 16, 2026
  1.0
  This chipotle is by far the worst I have ever dined at. The worker making my burrito: had to wash his hands because another worker saw him put them in his mouth, changed his gloves twice because he took a phone call while making my food. I was the only person in the store around 9pm. He had visible sores on his hands under the transparent gloves. This type of service and unawareness is unacceptable. Major food safety concerns also. Cannot imagine if this store were to experience a rush, they would never be able to handle it.
• JL

  Jenessa L

  Feb 13, 2026
  1.0
  I'm tired of paying $12+ for what amounts to half a burrito, sure it tastes good but why am I paying so much for half a serving and when th y do actually fill it the way they should it's with old crusty hardened rice and all the fatty bits of meat. I'm gonna give the local chipotle a break.
• TP

  Thomas Podrovitz

  Feb 8, 2026
  1.0
  Consistent- went there (5) times- all 5 times the dining room was a disaster. Trash over flowing out of the receptacle onto the ground. Every table dirty, napkin dispenser completely out. Food line was uncomfortable as (every time) they’re literally scraping the dried and crusted bottom of the pan to give you absolute last remains- NEVER offered anything fresh in 5 visits. Chipotle chooses profit over cleanliness in both serving dishes and dining room appearances. Gave a solid second, third, forth and last chance. It’s very consistent- consistently bad. Simply can’t go back, will try another location in Quad Cites or Peoria.
• DE

  Doug Ferguson (EchoChamber1984)

  Feb 1, 2026
  1.0
  The actual people are great, but don't order online. The online system is horrible. Charged me 2x for my meal, caused a fraud alert on my account and got my debit card shutdown. I still don't think a human has ever been involved with the customer support system. Everything was automated, I had to send the information to them multiple times after they requested. Got an email from them saying "After reviewing the transaction on my end, I'm confirming that the total amount charged was $76.59, as reflected on the attached receipt and our transaction record. Kindly reach out to your bank to dispute the amount $93.17. Any dispute regarding" Thanks for telling me everything I told you I did. Flawless execution. Really great customer service. YOUR SYSTEM IS ATTEMPTING TO STEAL FROM YOUR CUSTOMERS, YOU SHOULD PROBABLY LOOK INTO IT!!!