Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
806 reviews
5 stars
299
4 stars
190
3 stars
132
2 stars
68
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others received cold or incorrect items.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the restrooms, and a general lack of cleanliness in the dining area.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service during their visits.
Value for Money
Customers expressed concerns about high prices relative to the quality of food received.
- RKRashawnda Kemerling2 days ago2.0We sat in line for 10 minutes to get 3 mcflurrys and a cone.
- WWWhitney “Jim” WarwickNov 10, 20252.0Attrocious service!!! Absolutely attrocious!!! And my fries were luke warm fries.
- NMNoelle MinieaNov 9, 20251.0We stopped here just for fries and a Diet Coke my Diet Coke was half empty and they said to pull around to wait for the fries. We sat there for 15 minutes finally went inside and they weren’t understanding what we needed and never gave us our fries. So that was a waste of money.
- MTMajestic Miles TravelOct 26, 20254.0I used to come to mcdonald's all the time.But since I started eating more healthy, I try to avoid it. Their breakfast is really good even though I heard they are eliminating breakfast.
- AFAmanda FordOct 16, 20251.0Lady bathroom, disabled stall, piss and pubic hair all over the toilet seat. Telling manager and workers, I got laughing, smirks and a complete lack of care. I had to clean it before I could sit and use the toilet. No one apologized, seemed no one spoke English, at least that's what the lead my dad and I to think. Avoid this nasty unclean place!
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Galena, IL?
McDonald's in Galena, IL is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
During what hours does McDonald's offer delivery service?
Delivery is available daily from 6:00 AM to 10:30 PM.
Does McDonald's offer curbside pickup?
Yes, McDonald's provides curbside pickup as part of their pickup and delivery services.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
Where is McDonald's located in Galena?
McDonald's is located at 957 Gear St, Galena, IL 61036, USA.
Which nearby places can help customers with banking needs?
Customers can visit U.S. Bank, U.S. Bank ATM, and LibertyX Bitcoin ATM near McDonald's for various banking services.
Are there any nearby dining options other than McDonald's?
Yes, nearby options include Beijing Buffet, Adobos Mexican Grill, and Los Aztecas II for a variety of cuisines.
What nearby places could customers visit before or after dining at McDonald's?
Customers might enjoy visiting the State of Illinois U S Grant Home State Historic Site museum or relax at the Loose Moose Saloon nearby.