Brand Certified
McDonald's
3.6(816 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
957 Gear St, Galena, IL
61036, United States
Certified by McDonald's • Mar 01, 2026
(815) 777-2600
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
816 reviews
5 stars
302
4 stars
192
3 stars
132
2 stars
70
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff, particularly during busy hours.
Food Quality
While some customers enjoyed the food, many complained about receiving cold or incorrect items, and some reported getting sick.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, particularly in the bathrooms.
Pricing Concerns
Several customers noted that prices were higher than other locations, leading to dissatisfaction with the value received.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, but these were overshadowed by numerous negative reports.
- YNYulianny NavarroFeb 21, 20265.0Muy bueno
- DGDave GallagherFeb 1, 20261.0I paid 40$ for breakfast for two. My meal was not given to me. to correct the mistake the team members said I can drive 1/2 hour back to there galena location so I can pickup the steak and egg bagel. Or drive back and they would THEN be able to reimburse my credit card. I am traveling 8 hours to Ohio. team members were unable to grasp my situation. Oh but they can mail a small coupon..
- WHWill HalversonDec 30, 20251.0Doors were locked 20 minutes before closing time
- KDKeith DDec 17, 20252.0one of the worst cheeseburgers I had from a McDonald's...
- OCOh CrounchesDec 7, 20251.0Every time I order something its wrong. It's not even an exaggeration. I get the same thing each time, whenever I order extra onions I get zero onions. Every single time. If you're out of onions or something just tell me please.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Galena, IL?
McDonald's in Galena, IL is open daily from 6:00 AM to 11:00 PM.
When is the drive-thru service available?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
During what hours does McDonald's offer delivery service?
Delivery is available daily from 6:00 AM to 10:30 PM.
Does McDonald's offer curbside pickup?
Yes, McDonald's provides curbside pickup as part of their pickup and delivery services.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order through the McDonald's App available on both Apple App Store and Google Play Store.
Where is McDonald's located in Galena?
McDonald's is located at 957 Gear St, Galena, IL 61036, USA.
Which nearby places can help customers with banking needs?
Customers can visit U.S. Bank, U.S. Bank ATM, and LibertyX Bitcoin ATM near McDonald's for various banking services.
Are there any nearby dining options other than McDonald's?
Yes, nearby options include Beijing Buffet, Adobos Mexican Grill, and Los Aztecas II for a variety of cuisines.
What nearby places could customers visit before or after dining at McDonald's?
Customers might enjoy visiting the State of Illinois U S Grant Home State Historic Site museum or relax at the Loose Moose Saloon nearby.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website