Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
930 reviews
5 stars
344
4 stars
278
3 stars
159
2 stars
61
1 star
88
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported unfriendly and rude service from staff, including management.
Food Quality
Food quality was inconsistent, with several complaints about cold, poorly prepared meals and missing items.
Speed of Service
Service speed varied, with some customers noting fast service while others experienced long wait times.
Cleanliness
The restaurant's cleanliness was mentioned positively by some, but others reported unsanitary conditions.
Value for Money
Customers expressed mixed feelings about the pricing, with some finding it reasonable while others felt it was too high for the quality received.
- ARAngelica RosaOct 1, 20253.0unfriendly service, food was fine
- ECEmily CareySep 29, 20251.0This Wendy’s is very poorly ran. Nighttime staff is abysmal at best. Takes 20 minutes to get a frosty because the manager is too busy texting on her phone and then doesn’t even clean her hands afterwards before touching drinks and food. Neither employee greeted us or said anything after handing us our payment back or the said frostys.
- PDPaul DonovanSep 28, 20255.0Delicious Frostys
- AJA JSep 14, 20251.0You can thank the cook at 11:30 a.m September 14 for me and my family never coming back. I asked for my hamburger with no onions and it was like they put extra on purpose burnt till dry and left all my condiments off. Tossed it do to being uneditable. Pretty disappointing considering how expensive everything is. Culver's is pretty close in price and right next store. I suggest take your business there.
- CCChristopher ChisomSep 14, 20255.0So much faster service than the McDonald's across the street. It's hard to figure why everyone waits in line at McDonald's when Wendy's is just as good. However, the service here, while not rude , was not polite. No thank you, please, not even a hello or have a good night.
Frequently Asked Questions About Wendy's
Is Willard Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Freeport, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Freeport, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (815) 232-8938.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Willard Wendy’s serve breakfast?
Yes, this Wendy’s location in Freeport, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location in Freeport, IL currently open?
Yes, this Wendy's location at 1689 Willard Dr, Freeport, IL is open every day from 7:30 AM to midnight.
What are the drive-thru hours at this Wendy's?
The drive-thru is open daily from 7:30 AM to midnight.
Does Wendy's in Freeport offer breakfast?
Yes, this location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food for delivery or pickup?
You can order via the Wendy's app or at order.wendys.com, selecting this location for delivery or takeout options.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I contact the Wendy's on Willard Dr with questions or feedback?
You can call them directly at (815) 232-8938 or reach customer care via live chat on the Wendy's contact page or by calling 888-624-8140.
Where can I find Wendy's menu and nutrition information online?
Visit menu.wendys.com or order.wendys.com and select this location for menu options, prices, and nutrition details.
Are there nearby restaurants where I can eat before or after visiting Wendy's?
Yes, nearby options include Riverside 7 for breakfast and Riverside Family Restaurant offering American food, both within close proximity.
What fast food options are near this Wendy's in Freeport?
Nearby fast food alternatives include McDonald's, Pizza Hut, and Culver's, providing various burger, pizza, and American cuisine choices.
Are there convenient coffee shops near Wendy's for a drink before or after your meal?
Yes, Starbucks and Starbucks Freeport IL are nearby coffee shops where you can enjoy beverages.