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Taco Bell

3.5
(707 reviews)

Business Details

1882 S West Avenue, Freeport, IL
61032, United States
(815) 232-8226

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1882 S West Avenue in Freeport. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1882 S West Avenue, Freeport, IL
61032, United States

Hours

Reviews

3.5
707 reviews
5 stars
263
4 stars
146
3 stars
109
2 stars
49
1 star
140

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food being served.

Service Speed

Numerous reviews highlighted slow service, with long wait times for food, especially during busy hours.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Food Quality

Several reviews mentioned inconsistent food quality, including cold items and poorly assembled orders.

Kiosk Ordering

Customers expressed frustration with the mandatory kiosk ordering system, preferring traditional ordering methods.
  • MS
    Mark Spielman
    Feb 19, 2026
    1.0
    I couldn't get what was on the menu in the driveway thru. Was told it was only for people on the app.
  • JN
    Jada Nelson
    Jan 30, 2026
    1.0
    If you don't like your job don't work there. The food was thrown in the bag and at the bottom was two crumpled crunchwraps with the rest of our food thrown in on top. They gave 5 packets of sauce when asked for two kinds for two meals. There was nobody else behind us at drive through so how hard is it to just put the other meal in a different bag and put sauces in both!? Food was done quick but we aren't paying for the bare minimum or lazy workers. its 1am and we wanted a nice meal with sauce and it not being mashed in the bottom of the bag along with your fast service. (Edit) food was very poorly made.
  • KA
    Krystal Alsaaedy
    Jan 1, 2026
    1.0
    They have new workers and trying to improve but still got the order wrong they did give coupons for any free taco so I guess that counts gor something they just need to get better and pay attention to the orders
  • AR
    Amanda Roach
    Dec 28, 2025
    1.0
    They screwed up my order I ordered a steak burrito they legit brought me a basic beef burrito I’m pissed . It isn’t cheap to eat out anymore and I’m very pregnant and craved this so yeah bad review! Do your job right !!! My fries were cold No cheese sauce, soggy food 0-5 stars from me . !!! Such a shame
  • MC
    Mark Chamberlain
    Dec 23, 2025
    3.0
    There is no menu above cashiers, only kiosk is available. I might be aging myself but I won’t be back

Frequently Asked Questions About Taco Bell

What are the drive-through hours at this Taco Bell location?

The drive-through is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 3:00 AM on Friday and Saturday.

Where is this Taco Bell located?

This Taco Bell is located at 1882 S West Avenue, Freeport, IL 61032, United States.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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