Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.5
211 reviews
5 stars
86
4 stars
40
3 stars
19
2 stars
15
1 star
51
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, especially during busy hours.
Customer Service
Several reviews highlighted poor customer service experiences, including rude staff and lack of attention to customers.
Food Quality
Mixed feedback on food quality, with some customers praising the sandwiches while others reported issues like stale ingredients or unsanitary conditions.
Delivery Issues
Numerous complaints about slow delivery times and orders not arriving as expected.
Cleanliness
Concerns raised about cleanliness and food safety practices, particularly regarding employee hygiene.
- AFAbe FrazerDec 5, 20251.0Consistently gets orders wrong, tired of wasting money on food I cant or wont eat.
- FSFix It Shop!Nov 19, 20254.0Fast sandwich good people
- PEPaul EverdingNov 13, 20251.0We regularly have our delivery orders screwed up when ordering after 4 p.m. Apparently few employees at the Freeport Jimmy John's can read the orders. Tonight, for instance, I ordered a veggie without avocado spread and added onions and Jimmy peppers. I got no onions, no peppers and, as an added bonus, no lettuce. I did get 3 cucumber and 2 tomato slices. This happens regularly, especially if you order after 4 p.m. Freeport's location used to have outstanding. Not anymore.
- DTDamien ThomasNov 5, 20255.0Great food even though they are a little expensive
- MKMarissa KayNov 4, 20251.0Just ordered a sandwich took a few bites everything was fine. Took another bite. The most DISGUSTING TASTE IN THE WORLD FILLED MY MOUTH something rancid something BAD. Never again. I never spit something out so fast!!!!!!!