Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Freeport, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted extremely poor customer service, including rudeness, lack of training, and long wait times.
Order Accuracy
Many customers reported frequent issues with incorrect orders and items being unavailable, leading to frustration.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean service areas.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, noting inconsistencies in taste and freshness.
MM
Mersadez Martin
1 day ago
1.0
I’ve had issues in the past with Dunkin and stopped going for a while. I thought I would give it a try again, but this was a mistake. I ordered a bacon, egg, and cheese bagel and this is what I got. Any other time I have got this item, my food has never looked like this. I was the only person in line this morning so they definitely could’ve taken their time and made the bagel correctly. Will for sure not be coming back!!
EK
Erin Kuhlow
3 days ago
3.0
Food is a hit or miss. Always seem they are out of something try to give alternative but when friends are lactose an tolerant doesn't help much. Staff has there days when the are friendly or days when they are in front of customers talk crap
NY
Nicole Yokoboskie
Dec 24, 2025
1.0
The workers are extremely rude and unpleasant. Its a hit an miss with your order
LC
lileah castaneda
Dec 14, 2025
1.0
The worst experience I’ve had!! Manager had the nerve to say this is normal! In his words it’s either going to be like this or uncooked
YT
YTS Telli
Dec 13, 2025
1.0
Probably one of the worst customer service experiences I’ve ever had. As a bonus, the coffee was terrible.
What are the operating hours of Dunkin' in Freeport, IL?
Dunkin' in Freeport, IL is open daily from 4:30 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Can I order ahead using an app for faster service at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a quick grab-and-go experience.
What special holiday drinks are available at Dunkin'?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, as well as returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What kind of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals, including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient ordering and pickup.
Are there other dining options near Dunkin' in Freeport, IL?
Yes, nearby dining options include China Buffet, Garden Deli, Taco Bell, Burger King, Arby's, KFC, and Papa Murphy's Take 'N' Bake Pizza, providing a variety of cuisines for customers to enjoy before or after visiting Dunkin'.
What retail stores are located near Dunkin' in Freeport?
Nearby retail stores include Dollar Tree, Pretty-N-Pink children's clothing store, and Save A Lot grocery store, making it convenient for customers to shop for essentials after grabbing a coffee or breakfast at Dunkin'.
Are there nearby automotive and service centers around Dunkin'?
Yes, customers can find Baunmgartner Automotive, Carquest Auto Parts, UPS Authorized Shipping Outlet, and Gone Postal close to Dunkin', useful for vehicle needs or shipping services during their visit.
Does Dunkin' welcome families and children at this location?
Yes, Dunkin' in Freeport welcomes families and children, offering a family-friendly environment with vegetarian options available.