Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
444 reviews
5 stars
224
4 stars
112
3 stars
47
2 stars
21
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, particularly the chicken strips and ice cream, but there were complaints about food being overcooked or poorly prepared.
Service Issues
While many praised the friendly staff, there were numerous reports of slow service, mistakes with orders, and unprofessional behavior from employees.
Cleanliness Concerns
Some reviews highlighted cleanliness issues, including unsanitary conditions and mold in the dining area.
Pricing Complaints
Several customers felt that the prices were too high for the quality and quantity of food received.
- GSGlenn SharkeyJan 6, 20264.0Understaffed. Good food, though!
- HFHeather FinneyDec 19, 20254.0I love this DQ. I have never had old food sold to me. The employees are respectful and kind. They have great deals especially in thier rewards app. I love their chicken tenders and fries. I would recommend this for anyone who loves fresh food at a reasonable price.
- S1SPIDER 103Oct 12, 20255.0Actually was really good yesterday, food was quite improved from our last visit
- KCKerrie CeperoOct 8, 20255.0Very clean
- CKCharles KayOct 5, 20255.0we were here at Homecoming!! everyone was friendly! can't beat DQ ice cream!! 🍨👍 😎...gotta love America 🇺🇸
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Freeport specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the opening hours of Dairy Queen Grill & Chill at 651 W South St, Freeport?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill provides drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
Can I order from Dairy Queen Grill & Chill online or use a mobile app for deals?
Yes, you can order online through their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill have restroom facilities for customers?
Yes, restroom facilities are available at Dairy Queen Grill & Chill for customer use.
What is the contact phone number for Dairy Queen Grill & Chill in Freeport, IL?
You can contact Dairy Queen Grill & Chill at +1 815-232-1235.
How can nearby places like Circle K and Phillips 66 Gas be useful when visiting Dairy Queen?
If you're refueling your car at nearby Circle K or Phillips 66 Gas stations, you can conveniently stop by Dairy Queen Grill & Chill at 651 W South St for a meal or treat before or after your visit.
Are there financial service providers near Dairy Queen Grill & Chill in Freeport?
Yes, several financial service providers like Union Savings Bank, H&R Block, and Country Financial representatives are located near Dairy Queen, useful if you need banking or insurance services during your visit.
What other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Freeport Quick Stop, which offers pizza and fast food, and Dean Team Sliders, a food truck and delicatessen, providing variety if you're exploring the area around Dairy Queen.