Customers reported a mix of experiences with food quality, with some praising the deliciousness of items like chicken strips and blizzards, while others noted issues such as overly salty food and poorly prepared items.
Service Issues
Several reviews highlighted inconsistent service, with some praising friendly staff while others reported rude interactions and long wait times.
Cleanliness Concerns
There were multiple mentions of cleanliness issues, including unsanitary conditions in the dining area and concerns about food handling practices.
Pricing Complaints
Customers expressed dissatisfaction with pricing, citing high costs for food and drinks, and feeling that the value did not match the price.
Positive Atmosphere
Despite some negative feedback, many customers enjoyed the friendly atmosphere and expressed a desire to return for the ice cream and overall experience.
S1
SPIDER 103
Oct 12, 2025
5.0
Actually was really good yesterday, food was quite improved from our last visit
KC
Kerrie Cepero
Oct 8, 2025
5.0
Very clean
CK
Charles Kay
Oct 5, 2025
5.0
we were here at Homecoming!! everyone was friendly! can't beat DQ ice cream!! 🍨👍
😎...gotta love America 🇺🇸
JO
Jim O'Rourke
Aug 31, 2025
5.0
Best service I've ever had at fast food place.
DS
Dawn Shrum
Jul 24, 2025
5.0
Great staff, service & delicious food. Great value.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Freeport specialize in?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and Chicken Strip Baskets.
What are the opening hours of Dairy Queen Grill & Chill at 651 W South St, Freeport?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill provides drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant welcomes families and is good for kids.
Can I order from Dairy Queen Grill & Chill online or use a mobile app for deals?
Yes, you can order online through their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill have restroom facilities for customers?
Yes, restroom facilities are available at Dairy Queen Grill & Chill for customer use.
What is the contact phone number for Dairy Queen Grill & Chill in Freeport, IL?
You can contact Dairy Queen Grill & Chill at +1 815-232-1235.
How can nearby places like Circle K and Phillips 66 Gas be useful when visiting Dairy Queen?
If you're refueling your car at nearby Circle K or Phillips 66 Gas stations, you can conveniently stop by Dairy Queen Grill & Chill at 651 W South St for a meal or treat before or after your visit.
Are there financial service providers near Dairy Queen Grill & Chill in Freeport?
Yes, several financial service providers like Union Savings Bank, H&R Block, and Country Financial representatives are located near Dairy Queen, useful if you need banking or insurance services during your visit.
What other dining options are close to Dairy Queen Grill & Chill?
Nearby dining options include Freeport Quick Stop, which offers pizza and fast food, and Dean Team Sliders, a food truck and delicatessen, providing variety if you're exploring the area around Dairy Queen.