Arby's

Reviews

• ML

  Martha LaRoue

  Jan 4, 2026
  1.0
  At approximately 5:24pm I went into the establishment to wait for an order some African American lady presumes to be a manager rudely asked me to move my car because it was blocking the drive thru, there was literally one car in the drive thru and we were in a parking spot just out of the lines slightly, but every employee was busy being messy and loud having a conversation about an incident that happened prior (earlier) …(so unprofessional) I already felt uncomfortable I was just ready to go. Then as I was exiting she followed behind me and stood behind the glass and appeared to mumble something underneath her breath, I am terrified to go back in there. Oh nooo, what should I do next?
• MT

  Mark Toepfer

  Dec 29, 2025
  3.0
  Just left the Freeport Arby's. The diet coke was as flat as the service. I used a gift card that I've had for quite awhile. It didn't cover the total and I told the person taking my order that she could keep it. While I waited on my order she came around the front of the counter and picked up the gift card that was still sitting next to the register, asked me what i was going to do with the empty card, she didn't give me a chance to answer and said "if you're going to throw it away the trash can is right over here", as she put it in the can. I watch a lot of Customer Wars on A and E. She is the type of employee that escalate small things into large. She's in a customer service business, some things don't need to be said out loud. Someone at Arby's should remind her of that.
• HF

  Heather Finney

  Nov 29, 2025
  2.0
  It's Saturday Nov. 29th. 5:17pm. I called to check to see if they were open because I was having trouble with online ordering. The lady didnt let me finish asking if they were open before hanging up on me. I thought must of been a mistake until i called back twice and she turned the DND ringtone on. Whoever she is. Quit your job. You are a horrible representative to this Owners business. Get some respectful employees and hold them to a standard. Garbage attitudes run your business into the garbage.
• CL

  Connie Losco

  Oct 17, 2025
  1.0
  Horrible service, acted like they couldn't hear order, after finally having to SCREAM the order (I bet beef-a-roo could hear the order plain as day), get to window to a rude attitude. Pull away to find the curly fries ordered were mozzarella sticks and sandwich bread was burnt to all get go, and hardly any meat on the sandwich. TERRIBLE!!
• BB

  Bb Bb

  Sep 19, 2025
  5.0
  I am so sick of reading these poor reviews on employees here that people automatically wants to get someone to lose there. Job if you was in here listening like I was if you heard them right talking about a certain situation you would have heard the conversation right not just catching half of an employee conversation I have never had any problems with these employees at all they all have there oppion on certain thing that clearly some of you that put bad reviews on is pretty dumb