McDonald's

3.8
630 reviews
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Business Details

708 N State St, Freeburg, IL
62243, United States
(618) 539-9712
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
708 N State St, Freeburg, IL
62243, United States

Hours

Reviews

3.8
630 reviews
5 stars
264
4 stars
134
3 stars
114
2 stars
54
1 star
64

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and fast service, especially in the drive-thru.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating inconsistency in order fulfillment.

Food Quality

While many reviews noted that the food was hot and well-prepared, there were also reports of cold or poorly made items.

Cleanliness

The location was generally described as clean, although some reviews mentioned issues with cleanliness in specific areas.

Customer Experience

Several customers reported negative experiences with staff behavior, particularly regarding rudeness and poor customer service.
  • KM
    Keith Morris
    Jan 2, 2026
    5.0
    Good Mickey Ds in Freeburg Illinois. Top notch, clean and people are genuinely friendly
  • GG
    GT500FIVEH
    Dec 28, 2025
    5.0
    A McDonald’s that knows how to do their job and the people that work there are just amazing. They get straight to making your order and they don’t even take that long.
  • SN
    Sierra N
    Dec 16, 2025
    1.0
    Iced coffee has sugar in it. I will say it again. ICED COFFEE HAS SUGAR IN IT because you all are clearly not aware of that. Its in a bottle called liquid sugar....you use it by pressing the top and pumping it. You're welcome.
  • KC
    Kirk Caskey
    Dec 15, 2025
    5.0
    The people working the drive through are always friendly when we visit. We travel through on our way home from visiting family in Belleville. The food is hot and well prepared. It's McDonald's so no surprises with the food other than we really enjoy the warm cookies! 🍪 Great job!
  • HH
    Hollowlujah
    Dec 5, 2025
    1.0
    Usually I am pleased with this location,but this time the manager lied to me, I requested no salt on my fries and for some fresh nuggets, they took old stuff and redipped it in the fryer, my nuggets were dark and my fries were dark and tastes like melted salt still. I called in and the manager wanted to Justify that they wouldn't do that. Yeah, ok. Very poor customer service and my time wasted driving 40mins to this location. Now I won't be coming back ever
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Freeburg, IL?

McDonald's in Freeburg, IL is open daily from 5:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Freeburg?

Delivery is available every day from 5:00 AM to 10:45 PM.