Wendy's

3.8
805 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2723 North Manheim Road, Franklin Park, IL
60131, United States

Hours

Reviews

3.8
805 reviews
5 stars
382
4 stars
150
3 stars
135
2 stars
40
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff and mistakes with orders.

Order Accuracy

Frequent complaints about missing items or incorrect orders, especially in drive-thru.

Food Quality

Inconsistent food quality, with reports of cold, old, or improperly cooked items.

Positive Experiences

Some customers praised friendly staff and good food, highlighting specific employees for their excellent service.

Cleanliness

Mixed reviews on cleanliness, with some noting clean restrooms while others mentioned unclean dining areas.
  • IS
    I S
    Nov 17, 2025
    1.0
    Most of the employees need training on customer service including all managers. Would it kill any of you to be nice to people who if it wasn't for them eating you wouldn't have a job?
  • EF
    Eric Fuckyou
    Nov 8, 2025
    1.0
    Worst place ever! Lots of one and two star reviews here. Spend your money somewhere else.
  • HM
    Hector Morales
    Nov 4, 2025
    4.0
    Really dull inside, more lighting would make it feel more happier, the chicken tenders where ok, but they need a new French fry recipe. And make them burgers juicer. Overall 80%
  • DD
    DariaD
    Oct 23, 2025
    2.0
    Dave's Double ordered. Awful. I should have never stopped in. The burger sat around for a while seems like. The lettuce had literally melted into the lower bun. It was yellow and soaked in grease. The meat was definitely not cooked upon ordering. Never again.
  • GC
    Gabriel Carmona
    Oct 19, 2025
    1.0
    This happened two months ago with terrible service from the manager! Zero stars for her customer service skills, asked one simple question about the WiFi connection and she didn’t even give any kind of eye contact or recognition felt less than human deal with her. It left a very bad impression at that place! I will not becoming back. Other places to go

Frequently Asked Questions About Wendy's

Is Franklin Park,4 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.