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Jewel-Osco

4.2
(1824 reviews)

Business Details

10203 W Grand Ave, Franklin Park, IL
60131, United States
(847) 455-7711

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 10203 W Grand Ave, Franklin Park, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 455-7711. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
10203 W Grand Ave, Franklin Park, IL
60131, United States

Hours

Reviews

4.2
1,824 reviews
5 stars
1,025
4 stars
425
3 stars
190
2 stars
74
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for their helpfulness while others received complaints for rudeness and unprofessional behavior.

Product Quality

Concerns about the freshness of produce and other food items, with several customers reporting spoiled products.

Store Cleanliness

Generally positive feedback on store cleanliness and organization, with many customers appreciating the neatness of the store.

Pricing Issues

Customers expressed frustration with pricing discrepancies and the coupon system, indicating a need for better communication and transparency.

Positive Experiences

Many customers reported positive shopping experiences, highlighting good deals, helpful staff, and a wide selection of products.
  • EO
    Evanysa Oquendo
    Feb 13, 2026
    5.0
    i went in around 6:15 AM to go to the bakery for sweets for my co workers. as i was grabbing donuts and trying to close the box, i was clumsy enough to accidentally drop 6 donuts out of my dozen that i grabbed. i immediately felt awful, and turned to a work i saw nearby and mentioned the mess i made. im someone who tears that people will be upset (especially at 6am) over something like this. I DID NOT CATCH HER NAME; but she was extremely sweet and kind and helped clean up and even helped me close the donut box. she kept assuring me that everything was okay and seemed happy to help. customer service goes a long way when it's done with compassion and kindness! thank you so much to the lady who helped me! i felt like my morning was so bad but you made it better with your kindness :)
  • JM
    jovanny minton
    Feb 4, 2026
    5.0
    Good place to shop just watch for deals and can save
  • MB
    Masha B
    Jan 6, 2026
    1.0
    Just called to cater some chicken for a party and the Deli lady was so rude she sounded like an older lady she hung up on me twice she was also being very unprofessional! Not sure why they still have employees work here after they are rude to customers! Rather cater from some place else tbh!
  • CG
    cuteShadowluna Girl
    Dec 18, 2025
    5.0
    Best grocery store in the area!
  • TW
    tamekio williams
    Dec 12, 2025
    5.0
    I had a wonderful experience with Colin the store manager on duty.His customer service skills and personality will be one of the top reasons I frequent this location. I work in the area but live on the City 45 minutes away..I was trying to get groceries before the bad weather and i was late and was told no by a few employees i couldn't get my order.Drive up and go is a needed service to someone like me who has mobility challenges. He said yes and got my groceries to me with a smile and great attitude. He exemplfies Jewels customer service values.Please recognize him and give him’a raise .Thank you Colin...

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!

Brand Certified Facts from Jewel-Osco

Jewel-Osco partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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