Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
626 reviews
5 stars
321
4 stars
107
3 stars
38
2 stars
25
1 star
135
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight poor customer service, with staff often described as rude, dismissive, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect items and preparation.
Cleanliness and Quality
Several reviews mentioned issues with cleanliness, including finding hair in food and unsanitary conditions.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, citing bland flavors and improperly prepared items.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and noted good experiences with certain products, particularly iced coffee.
- SSSharkie Sharkie5 days ago1.0I have been trying to get a hold of customer service for over a week. 2nd time I order through the mobile app and this location cannot fulfill my order because they are out of stock. The will not give me my refund because it has to go through customer service but customer service doesn’t answer.
- NHNat HernaNov 23, 20251.0They made my coffee so so sweet it quiet literally is inedible not only that but they interrupted me 3 times mid order I wouldn’t have minded the bad service if my coffee wasn’t absolute trash
- CCCybrBe4stNov 13, 20251.0I made a complaint to the manager about the cheese on my sandwich being quite literally sour and expired. When I was denied my 5 dollars back he proceeded to give me attitude and invalidate my experience and my partial consumption of this expired cheese with the statement “A thousand people come into here everyday and don’t complain.” I was 1 person out of a thousand who complained about my cheese being expired and was treated rudely. A thousand people is a lot of people to be serving expired cheese to.
- SSsonia santosNov 9, 20251.0Came Saturday November 1 with my family and ordered two ice coffees unfortunately i dropped one of the ice coffee right In-front of them and got a dirty look from employees and manger and was denied a coffee I didn’t even take a sip from my coffee . I will no longer come to this location rude and doesn’t care about the costumer.
- JJJay JosephOct 20, 20251.0Latte had no distinct flavor, just like regular coffee.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Franklin Park, IL?
Dunkin' in Franklin Park, IL is open daily from 4:00 AM to 10:00 PM.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Can I order Dunkin' products using their mobile app?
Yes, you can pre-order via the Dunkin' mobile app available on iOS and Android for a fast grab-and-go experience.
What special holiday beverages are currently available at Dunkin'?
During the holiday season, you can enjoy new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, along with the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Does the Dunkin' in Franklin Park have a drive-thru?
Yes, this Dunkin' location offers a drive-thru for convenient service.
Are there any nearby places where I can enjoy dessert after visiting Dunkin'?
Yes, Baskin-Robbins, located nearby, offers ice cream and bakery treats perfect for dessert after your Dunkin' visit.
What nearby parks can I visit before or after enjoying a meal at Dunkin'?
Chestnut Park is located nearby, offering a nice area for relaxation or outdoor activities before or after your Dunkin' stop.
Are there nearby healthcare facilities near Dunkin' in Franklin Park?
Yes, nearby facilities include Concentra Immediate Care and Edward-Elmhurst Walk-In Clinic for medical and emergency care needs.
How can nearby transit and services help me access Dunkin' in Franklin Park?
Nearby places like Bank of America, various retail stores, and transportation services make the area convenient and accessible when visiting Dunkin'.