Chipotle Grand and Mannheim is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported poor food quality, including bland flavors, small portions, and missing ingredients.
Service Issues
Numerous reviews highlighted rude staff, slow service, and incorrect orders, leading to customer dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and overflowing trash cans.
Inconsistent Experience
While some customers praised the food and service, many others expressed frustration with their experiences, indicating a lack of consistency at this location.
Management Concerns
Customers expressed disappointment with management's handling of issues, including food shortages and staff attitudes.
LL
Lift Laugh Love
Nov 12, 2025
1.0
Rice was hard, meat was dry. Back kitchen was a mess…
JI
Jesus Bedoy III
Oct 15, 2025
2.0
The food quality has scaled back and isn’t good. Chipotle needs to have a quality control system in place or supervisor - for the price people are paying there’s not excuse for this
EV
Eve Vega
Oct 2, 2025
1.0
I ordered through UberEats after having a long day of work, even paid priority delivery, all for over half of my ingredients to be missing. Time after time they mess up with something (i.e., an employee with a bad attitude, small portions, incomplete ingredients). So disappointed.
PV
Patricia Vechiola
Sep 30, 2025
1.0
Their food has no flavor whatsoever. I ate there once and couldn't eat it it was so terrible. I don't know what people see in this place at all $15 and it was a waste of money. I'll never eat there again. I just chalked the 15.00 up to learning a lesson. They're not very friendly and the area is filthy tables are always dirty chairs are never wiped off.
RM
Raim M
Sep 27, 2025
5.0
Carne asada, beef 🥩
It’s not really fits
Taste is so different, might be not the one for me.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill at Grand and Mannheim known for?
Chipotle Grand and Mannheim is a fast-casual restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the opening hours for Chipotle Mexican Grill at 2926 Mannheim Rd?
Chipotle Mexican Grill at 2926 Mannheim Rd is open daily from 10:30 AM to 10:00 PM.
Does Chipotle offer in-store pickup and delivery services at this location?
Yes, this Chipotle location offers both in-store pickup and delivery services.
How can I place an online order for pickup or delivery from Chipotle Grand and Mannheim?
You can place an online order via the Chipotle app or using the website https://order.chipotle.com/.
What is Chipotle's commitment to food quality at this location?
Chipotle prioritizes serving responsibly sourced, classically cooked real food made with 53 real ingredients, adhering to humane and sustainable practices without artificial colors, flavors, or preservatives.
Can customers earn rewards from Chipotle Grand and Mannheim?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill at Grand and Mannheim LGBTQ-friendly?
Yes, the location welcomes LGBTQ customers.
Which nearby restaurants can I visit before or after dining at Chipotle?
Nearby restaurants include Pizza Hut for pizza, Jersey Mike's Subs for sandwiches, and Sonic Drive-In for fast food and burgers, providing various dining options in the area.
What nearby stores can I visit for mobile phone needs while at Chipotle?
You can visit nearby AT&T Store and T-Mobile stores, which offer mobile phones, accessories, and telecommunications services close to Chipotle.
Are there any nearby medical or wellness centers close to Chipotle at Grand and Mannheim?
Yes, nearby options include Mannheim Dental, Therapy Plus, Mannheim Med Spa, Couret Medical & Urgent Care S.C., Myriam Yokana MD, and Free Covid Testing Services that you can visit around your meal time.