Chipotle Mexican Grill

3.5
704 reviews
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About

Mexican Restaurant
Chipotle Grand and Mannheim is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2926 Mannheim Rd, Franklin Park, IL
60131, United States

Hours

Reviews

3.5
704 reviews
5 stars
310
4 stars
124
3 stars
65
2 stars
48
1 star
157

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported poor food quality, including bland flavors, small portions, and missing ingredients.

Service Issues

Numerous reviews highlighted rude staff, slow service, and incorrect orders, leading to customer dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and overflowing trash cans.

Inconsistent Experience

While some customers praised the food and service, many others expressed frustration with their experiences, indicating a lack of consistency at this location.

Management Concerns

Customers expressed disappointment with management's handling of issues, including food shortages and staff attitudes.
  • LL
    Lift Laugh Love
    Nov 12, 2025
    1.0
    Rice was hard, meat was dry. Back kitchen was a mess…
  • JI
    Jesus Bedoy III
    Oct 15, 2025
    2.0
    The food quality has scaled back and isn’t good. Chipotle needs to have a quality control system in place or supervisor - for the price people are paying there’s not excuse for this
  • EV
    Eve Vega
    Oct 2, 2025
    1.0
    I ordered through UberEats after having a long day of work, even paid priority delivery, all for over half of my ingredients to be missing. Time after time they mess up with something (i.e., an employee with a bad attitude, small portions, incomplete ingredients). So disappointed.
  • PV
    Patricia Vechiola
    Sep 30, 2025
    1.0
    Their food has no flavor whatsoever. I ate there once and couldn't eat it it was so terrible. I don't know what people see in this place at all $15 and it was a waste of money. I'll never eat there again. I just chalked the 15.00 up to learning a lesson. They're not very friendly and the area is filthy tables are always dirty chairs are never wiped off.
  • RM
    Raim M
    Sep 27, 2025
    5.0
    Carne asada, beef 🥩 It’s not really fits Taste is so different, might be not the one for me.

Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill at Grand and Mannheim known for?

Chipotle Grand and Mannheim is a fast-casual restaurant known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.

What are the opening hours for Chipotle Mexican Grill at 2926 Mannheim Rd?

Chipotle Mexican Grill at 2926 Mannheim Rd is open daily from 10:30 AM to 10:00 PM.