Taco Bell

3.0
549 reviews
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Business Details

20160 LaGrange Rd., Frankfort, IL
60423, United States
(815) 464-6248
https://locations.tacobell.com/il/frankfort/20160-lagrange-rd-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 20160 LaGrange Rd. in Frankfort. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
20160 LaGrange Rd., Frankfort, IL
60423, United States

Hours

Reviews

3.0
549 reviews
5 stars
163
4 stars
78
3 stars
74
2 stars
41
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food quality, leading to frustration and dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty cooking areas and unclean food handling practices.

Staff Performance

While some customers praised individual staff members for their friendliness, overall staff performance was criticized for being slow and unhelpful.

Value for Money

Customers expressed dissatisfaction with pricing, feeling that the cost of food was too high compared to the quality and quantity received.
  • JZ
    Jason Zimmerman
    1 day ago
    4.0
    Best Taco Bell around
  • SM
    Sandra McKay
    Nov 7, 2025
    1.0
    The food was good which is unfortunate bcuz I drove 20 minutes out of my way to get here hoping i would get better service than the one close by. Went through the dive through around 9PM with no one else in front of or behind us but when I asked for assistance on how to redeem my in app rewards they were less than helpful trouble shooting why my code wouldn't load or how to even get to it. I JUST downloaded the app and it doesn't work great. The code finally generated AFTER I paid full price. Still waiting on anyone from Taco Bell to actually reach out to me since at this point they are just stealing my money. Will not be visiting any Taco Bell again in the future.
  • OB
    Ow B
    Nov 7, 2025
    3.0
    Quick service but got food poisoning
  • LR
    Laura R.
    Nov 6, 2025
    5.0
    Came here at 8:15 on a Thursday and the staff was very upbeat and nice. They were making orders quickly. Maria and Hunter were working and did a great job!
  • MM
    Moses Muhummad
    Oct 26, 2025
    1.0
    I’m here for grubhub!! They’re very unprofessional! Restaurant unpleasant smell! I have watched cars pull in and order and I’ve been here 10 minutes no ask for help or anything! Finally get help and tel me ppl are ahead of me but my grubhub was suppose to be done 5 minutes ago and all cars here was here after me!!! Very poor management!!! Restaurant also stinks and dirty cooking area
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Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 20160 LaGrange Rd. in Frankfort?

Taco Bell is open daily from 9:00 AM to 2:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, Taco Bell at this location has a drive-through open daily from 9:00 AM to 2:00 AM.