Panera Bread

3.6
654 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Frankfort is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
11069 West Lincoln Highway, Frankfort, IL
60423, United States

Hours

Reviews

3.6
654 reviews
5 stars
271
4 stars
136
3 stars
59
2 stars
58
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru.

Food Quality

While some customers enjoyed the food, many complained about blandness, incorrect items, and high prices for the portion sizes.

Staff Performance

Mixed reviews on staff performance; some praised individual employees for their helpfulness, while others noted a lack of training and professionalism.

Cleanliness

Several reviews highlighted cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • LB
    Lia Barkat
    6 days ago
    5.0
    Grabbed a few leaves of bread for Christmas Eve dinner. Love their bread but price went up and size smaller! Wish drive thru was limited menu or pick up orders only. Or maybe they could have a waiting area for those who order stuff that takes a while to make?
  • MS
    Mindy Strumpf
    Dec 22, 2025
    1.0
    My husband went in to place an order. He brought it home and it was completely wrong. When I called and spoke with Nicole, the gm, she was rude and would not do anything if I said I was calling the corporate office. When I had to agree I would not call, she said to come back with the order and she would remake it and refund our money. When I arrived Nicole had taken off her jacket, which identifies her, and claimed the gm was not there. She then proceeded to tell me that she refused to remake anything at all.
  • JE
    Jan Enright
    Dec 18, 2025
    1.0
    UPDATE: Lakesha emailed me within a day to offer me a free Pick 2 voucher and was pleasant and professional. Thanks Lakesha. I visited Panera in Mokena, IL on RT 30 today and was very disappointed with the chicken noodle soup. I ordered a bowl which cost $8.59 and got a half bowl of lukewarm soup. I won't be ordering the soup or the almond pastry again ($4.39) which was average. Also there are few to no options for diabetics in the drink selections
  • JC
    Joanna Chize
    Nov 14, 2025
    5.0
    Always gets my orders correct and it tastes amazing.
  • KF
    Kiara Fuessel
    Nov 1, 2025
    1.0
    if you actually want to get a full cup of soup for the correct price, go to Mindy’s. You can get a large soup, which is about 6x the size of what they give you at Panera, for the same price. Awful pricing here. They are stealing from you!!!

Frequently Asked Questions About Panera Bread

Does Panera Bread in Frankfort accept reservations?

No, Panera Bread in Frankfort does not accept reservations.

What are the regular opening hours of Panera Bread in Frankfort?

Panera Bread in Frankfort is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.