Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items.
Cleanliness
Some customers noted cleanliness issues, particularly with tables and restrooms.
Food Quality
Several reviews mentioned cold or poorly prepared food, impacting overall satisfaction.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and quick service during certain visits.
DR
DS Raven
Jan 4, 2026
2.0
You ever have a crappy day and just want something quick...? Yah you expect McDonalds to be mediocre at best but there is no reason for yall to be this lazy and suck at such an easy job. Dude at the cash register took a long time to take our drive thru order and there was literally no one else in the drive thru. 2 cars were sitting waiting for their food in front but thats it. He also had a quite unfriendly attitude when we got to the window. You don't need to like your job but at least try. I used to work at Panda in Oak Lawn and they would never let that fly. We got 2 McDouble meal deals. My burger had basically no mustard or ketchup and was super dry like it was old and partially burnt. My bfs had nothing on it but the cheese and meat that was also super dry and falling apart. No pickles, onions, or condiments. Uhm what??? Also asked for a sweet and sour but they gave us 2 honey mustard. If you're out of something for whatever reason you should probably tell the customer or you're just not listening idk but seriousley it isn't rocket science. Seeing all the other bad reviews from this particular McDonalds is crazy. I've had way better experiences at other ones but this one is always a let down. Unfortunately it's the only one this close by my house. There is almost always something wrong or missing or cold and gross. McDonalds.... do better.
DB
dre'von Brown
Jan 3, 2026
5.0
Nice lil vibe. Cool workers. Quick service.
SR
Sweetramo and Redolaf
Dec 12, 2025
5.0
Unlike the McDonald’s in Matteson, this place actually gets my order right without forgetting anything.
NS
Naynay Sanders
Dec 8, 2025
1.0
The drive through cashier was rude 1st window black guy with short all black dread December 8th 2025 at 905 pm
DM
Donald Muhammad
Nov 28, 2025
1.0
Two weeks ago, I had the most horrible experience at this location. Being a regular customer, most of the employees know that I do not eat pork so most of my food is either the Steak Bagel or egg and cheese biscuit or mc griddle without the pork.
That morning, I decided to get a number 9...the steak and egg bagel. I leave with the food and unfortunately did not check the sandwich before eating thinking everything was fine.
Started eating the bagel, two bites and I immediately tasted that it was not steak but pork.
Returned to the location and after expressing my frustration, the manager on duty was not caring or showed no empathy to my concerns. She just exchanged the items for the correct food and nothing else. Even some of the employees began to laugh which left a bitter taste in my mouth.
Outside of the lack of concern, it also left my stomach upset due to the pork.
No empathy, no compassion no concern. Terrible.
What are the regular business hours of McDonald's located at 7215 W Lincoln Hwy, Frankfort, IL?
McDonald's is open Monday to Thursday and Sunday from 6:00 AM to 9:00 PM, and on Friday and Saturday from 5:00 AM to 1:00 AM.
Does this McDonald's location offer drive-through service?
Yes, McDonald's at this location has a drive-through open daily from 5:00 AM with closing times varying: until midnight on weekdays and Sunday, and until 1:00 AM on Friday and Saturday.
Can I order McDonald's for delivery from this location?
Yes, delivery is available daily starting at 5:00 AM with closing times up to midnight or 1:00 AM on weekends. You can order online through their delivery URL or via the McDonald's app.
What payment methods does McDonald's at this location accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I find McDonald's digital app to place an order?
You can download the McDonald's App for iOS from the Apple App Store or for Android from Google Play to place orders and access special offers.
Are there any nearby gas stations where I could refuel before grabbing food at McDonald's?
Yes, Speedway, Circle K, and Shell gas stations are nearby, allowing you to refuel conveniently before or after your meal at McDonald's.
Are there any parks or outdoor areas near McDonald's for family outings?
Woodlawn Park and Hunter Prairie Park are nearby parks where you can enjoy outdoor activities before or after visiting McDonald's.
Is there any public transportation or travel hub near McDonald's that could help customers reach the location?
Lincoln Highway & Harlem is a nearby transportation hub which can assist customers in finding and reaching this McDonald's location easily.
What other dining or entertainment options are close to this McDonald's?
Nearby places include Ochoa's Pub for bar and pizza, and Redbox kiosks for video rentals, offering varied entertainment and food options around McDonald's.