Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,057 reviews
5 stars
460
4 stars
252
3 stars
154
2 stars
62
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service and incorrect orders, with some expressing frustration over long wait times and staff attitudes.
Food Quality
Mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the bathrooms and dining area, affecting overall dining experience.
Staff Friendliness
Many customers praised the friendliness and helpfulness of the staff, although some noted instances of rudeness from specific employees.
Management Issues
Concerns were raised about management practices, with reports of poor employee treatment and inconsistent service quality.
- ENEd NelsonNov 9, 20255.0I had a problem with my order, either I misspoke or I didn't order properly. Either way I didn't have the French fries I wanted, the GM was there and threw them in the bag. I'd sworn I ordered them. He really saved the day, I was there with my 3 yo godson, really didn't wanna wait in line again. Great guy, really saved the day, thx.
- DNDanielle NeadOct 28, 20255.0FILLED my cone
- BVBoo VOct 27, 20252.0Painfully slow...
- JDJim DetloffOct 21, 20255.0Good McDonald's.
- DGDaniel GamezOct 2, 20255.0Very good food.don't mind the picture of Masha.
Frequently Asked Questions About McDonald's
What are the regular dining hours for this McDonald's location?
This McDonald's in Frankfort, IL is open daily from 6:00 AM to 9:00 PM.
What are the delivery hours for McDonald's at 21011 S Lagrange Road?
Delivery is available from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does this McDonald's location offer drive-thru services and what are its hours?
Yes, it has a drive-thru open daily from 5:00 AM to midnight, except on Fridays and Saturdays when it stays open until 1:00 AM.
What ordering options are available for customers at this McDonald's?
Customers can order via curbside pickup, delivery, same-day delivery, and no contact delivery, plus mobile ordering through the McDonald's app.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where can I find the menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What is the address and main contact phone number for this McDonald's?
It is located at 21011 S Lagrange Road, Frankfort, IL 60423. The main phone number is +1 815-469-6300.
Which nearby restaurants can I visit before or after dining at McDonald's on S Lagrange Road?
You can visit Palermo's of 63rd for Italian pizza, Buenas Nachos for Mexican food, Rising Sun for Chinese cuisine, or Noodles & Company for fast casual dining.
Are there fitness and wellness centers close to McDonald's for a workout before grabbing a meal?
Yes, Orangetheory Fitness Frankfort is nearby for boot camp and fitness classes, and Athletico Physical Therapy offers physical and occupational therapy services.
Where can I find coffee or quick snacks near this McDonald's location?
Starbucks coffee shops are nearby for coffee and smoothies, and Jersey Mike's Subs offers sandwiches if you want an alternative quick bite.