Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Frankfort, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
434 reviews
5 stars
225
4 stars
100
3 stars
43
2 stars
17
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional management.
Order Accuracy
Many customers experienced issues with incorrect orders and emphasized the need for staff to double-check before handing out items.
Product Quality
Feedback indicated inconsistent quality of food and beverages, with complaints about stale donuts and cold coffee.
Drive-Thru Experience
Several customers noted slow service at the drive-thru, often prioritizing drive-thru orders over in-store customers.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
- MNMargie NapierDec 28, 20255.0Some things never change, like DDs. Thanks.
- MHMahmoud HassaneDec 28, 20251.0Customer service is extremely poor and Manger is extremely unprofessional with communication skills
- RRRonDec 6, 20253.0Make mistakes on orders always check before driving off... 🚗
- DCDennis CaswickSep 24, 20253.0They have a very big dr through . had a 20 ft trailer on my long bed crue cab Ram went through drive no trouble.
- FFFeliciaAug 10, 20251.0I waited for them to make it and it was cold not even close to being warm let alone hot. Smh
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Frankfort, IL?
Dunkin' in Frankfort is open from 4:00 AM to 7:00 PM Monday to Saturday, and from 5:00 AM to 6:00 PM on Sunday.
Does Dunkin' in Frankfort offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at the Frankfort location.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order your Dunkin' favorites ahead via the Dunkin' mobile app for a fast grab-and-go experience.
What seasonal drinks are currently available at Dunkin' Frankfort?
Currently, you can enjoy the NEW Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What types of meals does Dunkin' in Frankfort serve?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What payment methods are accepted at Dunkin' Frankfort?
Dunkin' accepts both credit and debit cards for payment.
Does the Frankfort Dunkin' have a drive-thru and free Wi-Fi?
Yes, this Dunkin' location features a drive-thru service and offers free Wi-Fi to customers.
What nearby financial services are located near Dunkin' in Frankfort?
Nearby financial services include BMO Harris Bank, Matariyeh Financial (investing and insurance), Hawtree & Associates CPA, and Padgett Advisors.
Are there any parks or outdoor places near Dunkin' Frankfort for a post-coffee stroll?
Yes, Island Prairie Park is a nearby lake, park, and hiking trail perfect for enjoying nature after your visit to Dunkin'.
What transportation or automotive services are available near Dunkin' in Frankfort?
Nearby, there is Gas N Wash (gas station and convenience store), Lenny's Food n Fuel gas station, and U-Haul Moving & Storage truck rentals for your automotive needs.