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Dunkin'

3.7
(339 reviews)

Business Details

(815) 469-3303
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frankfort, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20551 S Lagrange Rd, Frankfort, IL
60423, United States

Hours

Reviews

3.7
339 reviews
5 stars
155
4 stars
71
3 stars
33
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising specific staff members while others experienced poor customer interactions.

Food Quality

There were numerous complaints about stale or poorly prepared food items, particularly donuts and sandwiches, alongside some positive mentions of fresh coffee.

Drive-Thru Issues

Frequent mentions of potholes and long wait times in the drive-thru, with some customers advising against using it due to potential vehicle damage.

Cleanliness

Several reviews highlighted cleanliness issues within the store, including dirty interiors and unsanitary conditions.
  • FP
    Felix Podobailo
    6 days ago
    1.0
    This is the only Dunkin’ Donuts that gives me uncontrollable explosive diarrhea.
  • MG
    Margie Garcia
    Feb 11, 2026
    5.0
    No issues with my coffee order,picked up thru drive thru.
  • IC
    Ida Crawford
    Jan 30, 2026
    5.0
    Very polite staff and fast service coffee and donuts were fresh
  • MB
    Miguel Bazan
    Jan 15, 2026
    5.0
    Gracias 💯
  • WS
    Wulfgar Solbjorn
    Nov 3, 2025
    1.0
    This location has ruined more food than I can total up. You will be served half-assed cold sandwiches with old ingredients here because the staff don't care about your experience. Only how you're inconveniencing them by making them do things. Also the interior of this store is almost always dirty.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Frankfort, IL?

Dunkin' in Frankfort, IL is open Monday to Friday from 4:00 AM to 8:00 PM, Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

What kind of food and drinks does Dunkin' offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of baked goods, including seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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