Dunkin'

3.7
334 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Frankfort, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20551 S Lagrange Rd, Frankfort, IL
60423, United States

Hours

Reviews

3.7
334 reviews
5 stars
151
4 stars
71
3 stars
33
2 stars
14
1 star
65

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some staff are praised for being friendly and efficient, others are reported as rude and unhelpful.

Food Quality

Many customers expressed dissatisfaction with the quality of food, particularly donuts and coffee, citing issues like staleness and incorrect orders.

Drive-Thru Issues

The drive-thru has been criticized for poor infrastructure, including potholes that have caused vehicle damage, and long wait times.

Cleanliness

Several reviews mention cleanliness issues, including unsanitary conditions and bugs in the store.

Inconsistent Experience

Overall customer experiences vary significantly depending on the time of day and staff present, with morning visits generally receiving higher praise.
  • WS
    Wulfgar Solbjorn
    Nov 3, 2025
    1.0
    This location has ruined more food than I can total up. You will be served half-assed cold sandwiches with old ingredients here because the staff don't care about your experience. Only how you're inconveniencing them by making them do things. Also the interior of this store is almost always dirty.
  • SA
    Saed Astal
    Jul 13, 2025
    1.0
    Bad and dirty place
  • TS
    tate spencer
    Jun 18, 2025
    5.0
    6 dollar meal deal 🔥
  • RC
    Regan Callahan
    Jun 18, 2021
    1.0
    My grandmother was treated atrociously here by a manager/supervisor named Maria. This is incredibly disappointing- Dunkin on LaGrange should let Maria go.
  • EW
    Eric Wilborn
    May 20, 2019
    5.0
    Great service, great drinks

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Frankfort, IL?

Dunkin' in Frankfort, IL is open Monday to Friday from 4:00 AM to 8:00 PM, Saturday from 4:00 AM to 7:00 PM, and Sunday from 5:00 AM to 7:00 PM.

What kind of food and drinks does Dunkin' offer?

Dunkin' offers coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of baked goods, including seasonal beverages like the Cookie Butter Cloud Latte and Peppermint Mocha.