Chipotle Mexican Grill

3.9
468 reviews
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Business Details

11129 W Lincoln Hwy, Frankfort, IL
60423, United States
(815) 464-6741
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Frankfort is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11129 W Lincoln Hwy, Frankfort, IL
60423, United States

Hours

Reviews

3.9
468 reviews
5 stars
233
4 stars
105
3 stars
40
2 stars
26
1 star
64

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers reported small portion sizes and inconsistency in the amount of food served, leading to dissatisfaction.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude and unprofessional behavior.

Food Quality

Several reviews highlighted issues with food quality, including old or improperly prepared items, leading to negative dining experiences.

Cleanliness

Multiple customers noted that the restaurant was often dirty, with unclean tables and floors.

Order Accuracy

There were frequent complaints about incorrect orders, particularly with mobile and online orders, causing frustration among customers.
  • JB
    Jake Braeunig
    Oct 18, 2025
    2.0
    Its not worth ordering from here. From burritos the size of tacos to tacos that have no meat. Im going to actively avoid this location.Lockport is by far the best in the area. I order 3 tacos from lockport, I order 6 tacos from here. Same amount of food.
  • SS
    Sweety
    Oct 2, 2025
    1.0
    Terrible I order a chicken chipotle bowl my stomach was in so much pain the food was old it caused me diarrhea
  • PP
    Porter
    Sep 19, 2025
    2.0
    Small portion sizes at this location, avoid.
  • TG
    Tracy G
    Aug 8, 2025
    5.0
    I enjoy this location because the employees are friendly and accommodating, and the music isn't blasting, the tables are clean, unlike other locations.
  • MP
    Mark Polacek
    Jul 29, 2025
    3.0
    It's ok. A little noisy when I was there.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Frankfort?

Chipotle Mexican Grill in Frankfort is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Frankfort?

It is located at 11129 W Lincoln Hwy, Frankfort, IL 60423, USA.