Chipotle Mexican Grill

3.9
474 reviews
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Business Details

11129 W Lincoln Hwy, Frankfort, IL
60423, United States
(815) 464-6741
https://locations.chipotle.com/il/frankfort/11129-w-lincoln-hwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1434
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About

Mexican Restaurant
Chipotle Frankfort is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
11129 W Lincoln Hwy, Frankfort, IL
60423, United States

Hours

Reviews

3.9
474 reviews
5 stars
233
4 stars
105
3 stars
40
2 stars
27
1 star
69

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including small portions, old or spoiled ingredients, and incorrect orders.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful interactions.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and food on the floor.

Order Accuracy

Numerous customers expressed frustration with incorrect orders and difficulties in resolving issues with their orders.
  • HC
    Hugo Contreras
    Jan 1, 2026
    1.0
    DO NOT ORDER FROM HERE!!! This place is garbage, such bad practices. I ordered a steak burrito bowl and counted six pieces of steak, which two were not edible (gristle). Never again!
  • EE
    Experts Expert
    Dec 26, 2025
    1.0
    Horrible !! Service !! Alex the manager is horrible person
  • CS
    Cody Sabo
    Dec 19, 2025
    1.0
    Got the order wrong then it's impossible to talk to an actual human on the phone or through the app
  • KT
    kristen Trice
    Dec 11, 2025
    1.0
    Came in today and was greeted . However I asked for two tacos on crispy one soft and the girl only put bird size portions on my tacos. .. I will not be back . This isn’t the first time time this happened. The white man next to me got way more portions !
  • N
    ̸̣⃗៹⸝⸝ JA NΞ
    Dec 9, 2025
    2.0
    Take this opinion from someone who used to work at chipotle. The guac was all brown meaning it was sitting out for a while. They also ran out of chicken and the employee just shrugged and did not give me a full scoop. Only half. This has actually been the worst chipotle I’ve ever been at. Also, I got a 3 pointer and they charged me regular ! This comment is for those that need it. Thank you.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Frankfort?

Chipotle Mexican Grill in Frankfort is open daily from 10:45 AM to 10:00 PM.

Where is Chipotle Mexican Grill located in Frankfort?

It is located at 11129 W Lincoln Hwy, Frankfort, IL 60423, USA.