Chipotle Frankfort is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported small portion sizes and inconsistency in the amount of food served, leading to dissatisfaction.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude and unprofessional behavior.
Food Quality
Several reviews highlighted issues with food quality, including old or improperly prepared items, leading to negative dining experiences.
Cleanliness
Multiple customers noted that the restaurant was often dirty, with unclean tables and floors.
Order Accuracy
There were frequent complaints about incorrect orders, particularly with mobile and online orders, causing frustration among customers.
JB
Jake Braeunig
Oct 18, 2025
2.0
Its not worth ordering from here. From burritos the size of tacos to tacos that have no meat. Im going to actively avoid this location.Lockport is by far the best in the area. I order 3 tacos from lockport, I order 6 tacos from here. Same amount of food.
SS
Sweety
Oct 2, 2025
1.0
Terrible I order a chicken chipotle bowl my stomach was in so much pain the food was old it caused me diarrhea
PP
Porter
Sep 19, 2025
2.0
Small portion sizes at this location, avoid.
TG
Tracy G
Aug 8, 2025
5.0
I enjoy this location because the employees are friendly and accommodating, and the music isn't blasting, the tables are clean, unlike other locations.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Frankfort?
Chipotle Mexican Grill in Frankfort is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Frankfort?
It is located at 11129 W Lincoln Hwy, Frankfort, IL 60423, USA.
Does Chipotle Frankfort offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I contact Chipotle Mexican Grill in Frankfort?
You can call them at +1 815-464-6741 or email il.1434.frankfort@chipotle.com.
Where can I order food online from Chipotle Frankfort?
You can order online via their website at https://order.chipotle.com/ or their Apple app link.
What type of food does Chipotle Mexican Grill serve?
Chipotle Frankfort offers customizable Mexican-inspired dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Are there nearby places to visit around Chipotle Mexican Grill in Frankfort?
Yes, nearby places include Visionworks optometrist, Panera Bread cafe, and F45 Training gym, which customers might visit before or after dining.
How can the nearby Visionworks help customers visiting Chipotle Frankfort?
Customers can combine their visit by getting an eye check or purchasing eyewear at Visionworks, conveniently located near Chipotle.
What other dining options are near Chipotle Mexican Grill in Frankfort?
Nearby dining includes Poke Bros for Hawaiian seafood and Meatheads for burgers, offering variety after your Chipotle meal.
Are there wellness and beauty services near Chipotle Mexican Grill in Frankfort?
Yes, nearby options include Legend Nails salon and Massage Envy spa for nail and massage services close to Chipotle.