Customer experiences with service were highly variable, with some praising excellent staff while others reported rude or inattentive service.
Food Quality
Food quality received mixed reviews; while some enjoyed the taste, others complained about cold, overcooked, or incorrectly prepared meals.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and dining area, which affected their overall experience.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes of wings and other menu items, feeling they were too small for the price.
Management Issues
Several reviews highlighted poor management practices, including inadequate staffing and unprofessional behavior from management.
MW
Michael Williard
Nov 2, 2025
4.0
We were there today and the staff was excellent and took good care of us.
RJ
Ron Jancaric
Oct 31, 2025
1.0
Absolutely horrible service it took 25 minutes to just get the pops also server never asked if we needed refills chicken sandwich came out like it was cooked in the microwave. Doubt I will be returning anytime soon nobody in here and acting like it was busy. Saw waiter standing and talking when we sat took a seat and it took him 35 minutes to take our order unbelievable
JC
Jasmine Cervantes
Oct 8, 2025
5.0
Everything was so good, good taste so delicious
TF
Tracey Forkin
Sep 20, 2025
1.0
We are leaving the parking lot right now. We sat at a table for 15 mins while the wait staff ignored us. No one even said hello. They probably didn’t want to be the one with an extra table. So rude.
KM
Katie McGIll
Aug 19, 2025
1.0
The food was your typical wings. Good and hot. The service was the absolute worst bordering on incompetent. We were 1 of 3 tables there and had to go find someone for plates, silverware, and napkins after appetizers were brought. Our server brought food and our order was wrong but they disappeared so we couldn't say anything. No refills, and dropped off the check and left. If you can find a different wing place or buffalo wild wings go there instead.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Frankfort, IL specialize in?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in Frankfort, IL?
It is located at 20596 South Lagrange Road, Frankfort, IL 60423.
What are the operating hours of Buffalo Wild Wings in Frankfort?
The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Is Buffalo Wild Wings in Frankfort open for takeout orders?
Yes, Buffalo Wild Wings is categorized as a takeout restaurant in addition to being a sports bar and chicken wings restaurant.
How can I contact Buffalo Wild Wings in Frankfort?
You can reach them by phone at +1 815-806-2223.
Does Buffalo Wild Wings have a website for the Frankfort location?
Yes, their website for this location is https://www.buffalowildwings.com/locations/us/il/frankfort/20596-s--lagrange-road/sports-bar-422/
Are there other dining options near Buffalo Wild Wings in Frankfort?
Yes, nearby dining options include Lumes Pancake House, Culver's, Dancing Marlin seafood restaurant, and Sweet Frog for frozen yoghurt and ice cream.
What nearby places can help with financial services when visiting Buffalo Wild Wings?
Nearby you can find the Bank of America Financial Center and Bank of America ATM for financial services.
Are there family-friendly or pet services near Buffalo Wild Wings?
Yes, Frankfort Animal Clinic, Groomingdales Pet Salon, and Alsip Home & Nursery provide pet-related services nearby, which can be convenient if visiting with pets.
How can the nearby places be helpful for someone spending a day around Buffalo Wild Wings in Frankfort?
Visitors can enjoy breakfast or brunch at Lumes Pancake House before their meal, visit Dancing Marlin for seafood afterwards, or grab a coffee and donut at Dunkin' nearby. Access to financial services and pet care facilities also make the area convenient for various needs.