Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and long wait times for orders.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, particularly in the drive-thru.
Food Quality
Several reviews mentioned cold or poorly prepared food, with complaints about stale items and incorrect preparation.
Cleanliness
Some customers noted cleanliness issues, including trash in the dining area and unsanitary conditions.
Staff Friendliness
While some reviews praised friendly staff, many others reported rude behavior and lack of attentiveness.
BW
Bai Wal
5 days ago
1.0
Waited 10 minutes for chicken nuggets and fries and actually had to go get it at the front. Then went back to the counter because the food was cold. Four to five employees just looked and didn’t attempt to resolve the matter. lol. Probably no hablo English, tho this is America. Ridiculous.
JS
Justin Silva
Feb 14, 2026
1.0
I come to this McDonald’s every single day of the work week! Literally EVERY DAY! I work at a dealer right down the street and I work Monday-Saturday. Never been rude to anyone. As a matter of fact I have always praised them! Today a guy that is at the drive thru every day decided he wanted to be completely disrespectful for no reason! I ordered a mocha Frappe and the lid popped off when I went to set my drink in my cup holder splashing the drink on my council. I politely asked for a different lid because upon looking at it it was split on one side. The guy flat out told me NO! And he wasn’t polite or anything. Just NO !” I was like forreal I can’t have a different lid” while trying to show him the split and he doubled down and tripled down Rude as hell! So I asked for a manager! A young lady came to the window and apologized and said that’s how McDonald’s had been sending the lids and I showed her the split, she then gave me a different lid. Then the guy that was still standing right there said “BYE” rude as hell! Antagonizing me…now I know it mean a damn thing to anyone there but I just lost a family member and today is literally my first day back at work in almost a week! I told the immature young child he didn’t need to act like that and he repeated BYE, BYE BYE AND SHOOED ME AWAY WITH HIS HANDS! That is UNACCEPTABLE BEHAVIOR!!! I work in customer service every day. And in the auto industry we deal with some of the WORST DISRESPECT YOU CAN IMAGINE!! I have never spoken to a customer or treated a customer like that!! Now I can never go to this restaRant again because I’m always gonna worry he is going to mess with my food or drinks! You guys should maybe hire a MAN instead of a little boy! Men don’t conduct themselves in such a manner!
TS
Tyler Steif
Feb 9, 2026
5.0
Good
LM
Linda Matheson
Jan 23, 2026
4.0
Always forget something I ordered. I need to check before I drive away
What are the operating hours of this McDonald's location in Fox Lake, IL?
This McDonald's in Fox Lake, IL operates 24 hours a day, 7 days a week.
Does this McDonald's offer delivery and what are the delivery hours?
Yes, delivery is available 24/7 at this McDonald's location.
Is there a drive-thru service at this McDonald's and when is it open?
Yes, there is a drive-thru at this McDonald's, open 24 hours every day.
What pickup and delivery options does this McDonald's provide?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's?
Accepted payments include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order from McDonald's using a mobile app?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Does this McDonald's have amenities for families with children?
Yes, this location welcomes children and has an area play for kids.
Are there nearby restaurants to visit before or after dining at McDonald's in Fox Lake?
Yes, nearby dining options include Studio Hotrods Roadhouse and Diamond Deli & Wine for American cuisine, and Mijo's Authentic Mexican Food for Mexican cuisine.
What other fast food options are near this McDonald's in Fox Lake?
Nearby fast food restaurants include Taco Bell and Burger King, providing more quick dining choices.
Are there important services or businesses near McDonald's in Fox Lake that customers might find useful?
Yes, nearby useful services include Fox Lake Motel for accommodations, DigitalMint Bitcoin ATM for currency exchange, and Brent Jablonski: Allstate Insurance for insurance needs.
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