Jewel-Osco

4.1
1407 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 1350 US Route 12, Fox Lake, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 973-9075. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
1350 US Route 12, Fox Lake, IL
60020, United States

Hours

Reviews

4.1
1,407 reviews
5 stars
714
4 stars
367
3 stars
169
2 stars
51
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, particularly at the deli and customer service areas.

Product Availability

Frequent complaints about items being out of stock, especially sale items, leading to customer frustration.

Pricing Issues

Customers noted high prices and inconsistencies with sale prices at checkout, leading to overcharges.

Store Cleanliness

While some reviews praised cleanliness, others reported issues with expired products and unkempt aisles.

Staff Friendliness

Some customers highlighted friendly and helpful staff, particularly in the meat and bakery departments.
  • LB
    Lisa Baum
    2 days ago
    5.0
    Pharmacy is the best! Answer phone on 2 rings all so polite! I will never go back to Walgreens.
  • CC
    C
    Nov 16, 2025
    1.0
    The store is over priced on everything. Pick n Save has better prices. A can of soup shouldn't cost 5 dollars. When i can get it for half of the price somewhere else. Hell everything there was 2 to 3 times more expensive than other stores.
  • CC
    Christian
    Nov 1, 2025
    1.0
    I have a service dog and an older gentleman with a fake service dog lunged at mine and I informed the customer service people who called over a manager the manager named Jeff was very stand off ish over the situation then later upon trying to finish my shopping I ran into both of them from another aisle and Jeff the manager was trash talking me with the customer. The customer than waited for me outside where he verbally threatened me and cussed at me refusing to stop until I had to call the police
  • EL
    Eric Larsen
    Oct 31, 2025
    2.0
    The Fox Lake Jewel Osco used to be amazing. I would do all my shopping here, they had the best sale prices, the best quality, everything. At some point this location has switched from quality to quantity, and is run by a certified hoarder. 8 checkout lanes, but only 3 ever active. That's fine except they pushed the lanes closer together and attached "eye catcher snacks" at the ends that you can no longer actually get around your cart in line, good luck putting those groceries at the front of your cart on the belt. With those chips and other items the cart was actually to wide to fit in the lane... I was just in again (out of necessity, Woodmans down the road has far surpassed this jewel in everything except mest prices) and now you cant even walk down the isles without having to navigate around stuff. Again, this store is literally run by a hoarder now. The amount of stuff in the isles is ridiculous.
  • BE
    Blake Everyday
    Oct 28, 2025
    1.0
    If you need anything that isnt on the weekly ad come here. Otherwise if you're shopping the add, they will never have what you are looking for. Especially the better the deal the less likely it is that they have it. These ads are made months if not years in advance so why is it they cant predict when they will have an influx of people buying a specific product? I got news for you, its your own ad that could tell you that. Shocking I know.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!