Dunkin'

4.0
454 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fox Lake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8 US 12, Fox Lake, IL
60020, United States

Hours

Reviews

4.0
454 reviews
5 stars
243
4 stars
91
3 stars
50
2 stars
15
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with several customers reporting poor interactions and lack of attentiveness from staff.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong drink types, leading to frustration.

Speed of Service

While some reviews praised quick service, others highlighted slow drive-thru times and long wait periods, especially during busy hours.

Product Quality

Customers reported inconsistent quality of food and drinks, with complaints about stale donuts, poorly made coffee, and unsatisfactory food items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the restroom and dining area, affecting overall customer experience.
  • CC
    Crazy
    Oct 19, 2025
    5.0
    The service is very friendly and respectful and takes the time with you to understand what you want does not treat you like a number and is very knowledgeable never rude or ignorant
  • CL
    Chris Libby
    Oct 4, 2025
    2.0
    They need to listen when you order through drive through. Plus need to start giving amounts so people know what they owe before getting to the window
  • BE
    Blake Everyday
    Sep 14, 2025
    1.0
    Always so slow the line backs up into route 12. Dont know what takes so long about pooring a cup of coffee and handing it through the window. Figure it out and stop putting people's lives at risk.
  • LV
    Love Villazana
    Aug 23, 2025
    1.0
    This place is horrible. I told them I wanted an ice coffee. They then gave me a hot coffee and I said yall messed up. They said I told them wrong and will have to pay for another coffee to get the right one. I am not, paying fir their mistakes. Then the young kid wouldn't give me my drink I paied for. I had to get loud with the kid to get my stuff I already paid for. The manager there is a joke. She did nothing to help the situation but look at me.
  • MW
    Marie W
    Aug 12, 2025
    1.0
    I will never return to this location until the young man that works there is fired or quits. He has 0 customer service skills.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Fox Lake, IL?

Dunkin' Fox Lake is open Monday to Friday from 4:30 AM to 7:00 PM, Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' Fox Lake offer delivery or curbside pickup services?

Dunkin' Fox Lake offers both delivery and curbside pickup services for customer convenience.