Dunkin'

4.0
390 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Forest View, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4501 S Harlem Ave, Forest View, IL
60402, United States

Hours

Reviews

4.0
390 reviews
5 stars
223
4 stars
67
3 stars
36
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and inattentive staff, with several instances of poor service and management issues.

Order Accuracy

Numerous complaints about incorrect orders and issues with food preparation, including wrong items and poorly made drinks.

Cleanliness

Some reviews noted cleanliness in the restaurant, while others mentioned unsanitary conditions and poor food handling.

Speed of Service

Mixed feedback on service speed; some customers experienced quick service, while others faced long waits and slow order processing.

Product Quality

Inconsistent quality of food and beverages, with reports of watered-down coffee and stale items.
  • CM
    Carolina Melogza
    Nov 22, 2025
    1.0
    This location had turned into my last resort. Staff is terrible and rude. They care more about being on a timer than customer service. Will purposely mess up orders and get mad when asked to remake it. Ive noticed that they give you the wrong milk you ask for which is a lawsuit waiting to happen. Complained already and nothing has changed. Needs better management and staff.
  • VP
    Viane Perez
    Oct 30, 2025
    1.0
    10/31/25 went through the drive though around 9am and not only did the man in the drive through RUSH us to order and keep cutting us off in the middle of talking but let’s talk about how my avocado toast was anything but toasted , my coffee That was suppose to have (cream , liquid sugar and caramel) tasted like straight up black coffee with a shot of milk, and my husband’s sandwich? Well who in their right mind would look at this sandwich and say YUP let’s wrap this bad boy up and serve it to the customer 🥴 absolutely ridiculous and a WASTE of money! Burnt to a crisp and HARD on the outside and still cold in the middle LOL
  • GL
    Gerardo Limon
    Oct 15, 2025
    1.0
    Didn’t “accept” coupons but they sure do take your debit card perfectly. Made me lose 600 points, this establishment cannot handle more than four cars in drive thru. Will update if experience changes in the future but highly upset they made me waste points.
  • AC
    andi castillo
    Oct 5, 2025
    1.0
    Yall sum pos for this, i only for asked it to be remade because it was given to and opened by the wrong customer, they just reheated it n gave it to me. Careful what u buy from this place, since they dont care about contaminated food. Food was handled by two blue shirt managers as well as of 12:00 pm 10/05/25. They should not be handling or managing food.
  • CR
    Courtney Roberts
    Sep 28, 2025
    5.0
    Just ran in to use facilities and grabbed 1/2 dozen donut holes. Bathroom clean, donut holes okay.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Forest View, IL?

Dunkin' in Forest View, IL is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

What holiday drinks are currently available at Dunkin' Forest View?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.