Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Forest Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Order Accuracy
Many customers experienced issues with order accuracy, receiving incorrect items or poorly made drinks.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the store.
Staff Attitude
There were mixed reviews about staff attitudes, with some praising friendly service while others reported rudeness and unprofessional behavior.
Quality of Food and Drinks
Customers expressed dissatisfaction with the quality of food and drinks, noting stale donuts and poorly made coffee.
YT
Yusuf Tunç
2 days ago
1.0
The boy working at the cash register is very unprofessional; he needs some manners. I'm not sure if the food is clean.
RJ
Rene Jr
6 days ago
5.0
Maya end Sydney make this dunkin location worth being late to work for. Quality service and a decent customer experience is hard to find these days. Theyre always both extremely pleasant, always resolve whatever issues I have with my order promptly and without hassle or confusion, on the rare occasion that issues occur. Given their good memory and attention to detail every time I order, I can always count on their consistency, even when they are swamped with rude hordes of customers while working by themselves. Their positive composure remains shockingly constant and an uplifting part of everyone's day!!
LA
Luz Alavazarez
Feb 8, 2026
1.0
horrible customer service. i walked in with friends and heard the short lady say “more customers great” the black tall guy was also just complaining about the job and customers. like if you don’t like your job go somewhere else. go somewhere else yall
MH
Maronda Hill
Dec 12, 2025
1.0
I recommend going to another Dunkin Donut. This location is a joke. The workers always act like they have an attitude. Especially the the woman with the red hair & the young guy with the black curly hair.
My order is never accurate. Customer service sucks as well as the coffee and stale cold donuts
CT
Carson Talman
Dec 6, 2025
1.0
First thing I asked for a hot caramel macchiato and they give me ice caramel macchiato and after they fix that the hot caramel macchiato I got was just cream caramel and water no coffee very disgusting 🤮