Dunkin'

3.9
388 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Forest Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7200 Circle Ave, Forest Park, IL
60130, United States

Hours

Reviews

3.9
388 reviews
5 stars
194
4 stars
83
3 stars
39
2 stars
17
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders and poor handling of complaints regarding their orders.

Cleanliness

Several reviews mention unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the store.

Management Issues

Customers express dissatisfaction with management, citing poor leadership and a negative impact on staff behavior and service quality.

Product Quality

There are complaints about the quality of food and drinks, with some items being served incorrectly or not fresh.
  • AH
    Adrienne Hayes
    4 days ago
    1.0
    Bacon is always gummy. Coffee is always watery…hash browns are never fresh. Just UGH! Ruined my day at work… i am officially done with this location until they get new management and a new team
  • CJ
    Colin Johnson
    Nov 12, 2025
    1.0
    **Please Pay Attention to the Following:** Upon arriving at the store, I proceeded to order and pay for my food. However, during my experience, several employees approached me with a rude and unwelcoming response. I attempted to escalate the matter by informing the manager, but they were unable to resolve the issue and instead further antagonized the situation. The manager refused to provide me with any information that would allow me to contact higher authority about the matter. Despite all of this frustration, I discovered that my order was still incorrect. You never know who is coming through your door and what type of day they are having; it is important to be able to provide the best customer care possible.
  • SR
    Steven Rubis
    Oct 22, 2025
    1.0
    Don't go here. Just walked here to be told they can't take money. Absolutely insane.
  • KK
    Kaigarii
    Oct 8, 2025
    5.0
    I was outside getting fried on my break waiting for on my food , Juan came out and brought my drink to me and didn’t even how to do it , that’s great customer service right there 🙏🏽
  • YH
    Yvette Houzell
    Sep 21, 2025
    1.0
    I’m a Lyft driver and I needed to use a cup of coffee and needed to use the washroom. When I arrived there was a lady in front of me so instead of being rude I decided to wait until she was done. One at the register I asked if I may use the washroom, the lady previously in front of me went in, she took a while so basically I had to go so bad, I was dancing. I informed the girl on the register, I need a mop I really have to go, she told me you can always go outside and use it, I said to her I’m sure I can. That was very very very unprofessional, and nasty.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Forest Park, IL?

Dunkin' in Forest Park, IL is open 24 hours daily, from 00:00 to 23:59 every day of the week.

Does Dunkin' in Forest Park offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.