Dunkin'

3.9
390 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Forest Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7200 Circle Ave, Forest Park, IL
60130, United States

Hours

Reviews

3.9
390 reviews
5 stars
195
4 stars
83
3 stars
39
2 stars
17
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unwelcoming staff, with several instances of incorrect orders and poor handling of complaints.

Order Accuracy

Numerous reviews highlighted frequent issues with incorrect orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the store.

Quality of Food and Drinks

Feedback indicated a decline in the quality of food and drinks, with complaints about stale donuts and poorly made coffee.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and friendly demeanor.
  • MH
    Maronda Hill
    Dec 12, 2025
    1.0
    I recommend going to another Dunkin Donut. This location is a joke. The workers always act like they have an attitude. Especially the the woman with the red hair & the young guy with the black curly hair. My order is never accurate. Customer service sucks as well as the coffee and stale cold donuts
  • CT
    Carson Talman
    Dec 6, 2025
    1.0
    First thing I asked for a hot caramel macchiato and they give me ice caramel macchiato and after they fix that the hot caramel macchiato I got was just cream caramel and water no coffee very disgusting 🤮
  • RK
    Ryan Kennedy
    Dec 3, 2025
    5.0
    Great servicing & great atmosphere
  • AH
    Adrienne Hayes
    Nov 20, 2025
    1.0
    Bacon is always gummy. Coffee is always watery…hash browns are never fresh. Just UGH! Ruined my day at work… i am officially done with this location until they get new management and a new team
  • CJ
    Colin Johnson
    Nov 12, 2025
    1.0
    **Please Pay Attention to the Following:** Upon arriving at the store, I proceeded to order and pay for my food. However, during my experience, several employees approached me with a rude and unwelcoming response. I attempted to escalate the matter by informing the manager, but they were unable to resolve the issue and instead further antagonized the situation. The manager refused to provide me with any information that would allow me to contact higher authority about the matter. Despite all of this frustration, I discovered that my order was still incorrect. You never know who is coming through your door and what type of day they are having; it is important to be able to provide the best customer care possible.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Forest Park, IL?

Dunkin' in Forest Park, IL is open 24 hours daily, from 00:00 to 23:59 every day of the week.

Does Dunkin' in Forest Park offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.