Business Details
About
Mexican Restaurant
Chipotle Harlem & Madison is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
427 reviews
5 stars
114
4 stars
63
3 stars
38
2 stars
52
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported extremely poor service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and food preparation spaces.
Food Quality
Customers frequently complained about the quality of food, including undercooked items, small portion sizes, and missing ingredients.
Staffing Issues
Many reviews noted that the location was often understaffed, leading to slow service and a chaotic environment.
Customer Experience
Overall, the customer experience was negatively impacted by unprofessional behavior from staff and a lack of management oversight.
- IMI MunozOct 25, 20251.0Do not trust the male worker with piercings! When getting serviced he barely put rice and meat into my bowl. Then after I ask for a side of queso he doesn’t properly close the lid of the queso and it spills all over my order once I enter my car. Horrible service and horrible attitude. Going here is not worth and there are so many better chipotles like the one in six corners.
- AAAsh AntunezOct 13, 20251.0Incompetent staff, the two bowls I ordered had whatever they wanted to put on it- it’s completely wrong. It looks like they ate my order and spat everything into the bowl. I’m sick looking at it. I need a refund. I don’t have all the money in the world to waste on garbage food.
- MMMaricella MakowskiOct 8, 20251.0Terrible Terrible.... super slow... only one person serving. And 20 people in line... 20 min in line... I never seen that slow service in any location.👎👎👎👎👎👎
- CJCarolyn JonesOct 2, 20253.0Didn't try the food because you can only order by app. I will not order anything via an app if I have never tried it!
- MMMatthew St MarieSep 23, 20251.0The dirtiest Chipotle I've ever walked into. No napkins in the lobby. Garbage overflowing from trashcans. Food ingredients "Out of Stock." Upcharging for items that I didn't even receive. Employees were rude, loud, and clearly unhappy with their jobs.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Harlem & Madison serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill in Forest Park, IL?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill offer online ordering?
Yes, you can order online via their website or mobile app for quick and easy pickup or delivery.
Where is Chipotle Mexican Grill located in Forest Park?
It is located at 7201 Madison St, Forest Park, IL 60130, in Cook County.
How can I contact Chipotle Mexican Grill at Harlem & Madison?
You can call them at +1 708-689-4371 or email IL.3968.HarlemMadiso@chipotle.com for inquiries.
Does Chipotle Mexican Grill follow any special food sourcing practices?
Yes, they prioritize sourcing ingredients from farms that follow humane and sustainable practices using only 53 real ingredients.
Are there any nearby restaurants around Chipotle Mexican Grill in Forest Park?
Yes, nearby there are restaurants such as Parky's Hot Dogs, FatDuck Tavern & Grill, Wendy's, J & J Fish & Chicken, and Fuji Grill offering a variety of cuisines.
What nearby services can customers access around Chipotle Mexican Grill?
Nearby services include financial advice at Edward Jones - Financial Advisor Johnny Androla, insurance from American Family Insurance and Allstate Insurance, as well as grooming at Porosity Hair Salon and Supercuts.
Are there nearby educational and fitness facilities to Chipotle Mexican Grill?
Yes, Sylvan Learning offers tutoring and test preparation, Western Illinois University is nearby for higher education, and Core Strength Personal Training is available for fitness needs.
Can customers visit other local businesses near Chipotle Mexican Grill for convenience?
Yes, customers can visit nearby businesses like Starbucks for coffee, Harlem & Madison Quick Wash for laundry services, and Forest Printing for printing needs.