Subway

3.9
301 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Fairview Heights Subway® Restaurant at 620 Lincoln Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
620 Lincoln Hwy, Fairview Heights, IL
62208, United States

Hours

Reviews

3.9
301 reviews
5 stars
156
4 stars
55
3 stars
32
2 stars
14
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or lacking basic communication skills.

Food Quality

Many customers reported dissatisfaction with the quality and portion sizes of the food, noting that sandwiches were poorly made and lacked sufficient ingredients.

Cleanliness

While some customers praised the cleanliness of the establishment, others reported unsanitary conditions, particularly in the bathrooms.

Management Issues

Several reviews indicated problems with management, including unprofessional behavior and a lack of responsiveness to customer complaints.

Inconsistent Experience

Customers expressed frustration over inconsistent experiences, with some visits being satisfactory while others were disappointing.
  • RW
    Rika Wyatt
    Nov 3, 2025
    1.0
    If I could put ZERO I would. Ordered online ahead of time. Get there there’s no order and I present my email and bank statement that shows I paid. The girl there wanted to make my sandwich but the guy wouldn’t allow her to. He called his manager on the phone to try and tell me they can’t make my sandwiches. I used to always come here. Bet I won’t anymore.
  • AJ
    Alesia Jackson
    Nov 1, 2025
    2.0
    I ask for a steak and chicken protein bowl. The lady said she doubled the steak instead of adding chicken with it so I didn't get mines. My daughter ordered a Philly steak sub which was nasty because they had more jalapeños than meat.
  • NA
    netta adison
    Sep 5, 2025
    1.0
    Worker was very rude
  • JS
    Joie Stephens
    Jun 9, 2025
    1.0
    I make ham sandwiches at home fatter than than they make their subs that I paid $15 for. Also, do y'all know how to chop lettuce for a sub!?
  • CT
    Chuck Thompson
    Jun 9, 2025
    4.0
    Quick service, fresh food.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 620 Lincoln Hwy, Saint Clair, Fairview Heights, IL 62208, USA.

What are the operating hours of the Subway at 620 Lincoln Hwy?

The Subway is open from 8:00 AM to 9:00 PM every day of the week.