Subway

3.9
303 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Fairview Heights Subway® Restaurant at 620 Lincoln Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
620 Lincoln Hwy, Fairview Heights, IL
62208, United States

Hours

Reviews

3.9
303 reviews
5 stars
156
4 stars
55
3 stars
32
2 stars
14
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Food Quality

Many customers reported dissatisfaction with the quality and portion sizes of the food, including poorly made sandwiches and stale ingredients.

Cleanliness

While some reviews praised the cleanliness of the location, others noted issues with the bathroom and overall hygiene.

Coupon Issues

Several customers expressed frustration over coupon policies and inconsistent application, leading to dissatisfaction with their orders.

Mixed Experiences

Some customers had positive experiences with friendly staff and good food, but these were overshadowed by numerous negative reviews.
  • SR
    shayne reeve
    Dec 27, 2025
    1.0
    My lettuce isn’t even fresh He gave me an attitude He didn’t even let me use my coupon. It literally said get a foot-long meal for 9.99 So I ended up spending $20 on food I’m not very happy at all, and he was trying to tell me that the Five meat Italian isn’t included with the Coupon when it literally says on the bottom of the coupon that the five meat Italian is included With the coupon Like learn how to do your job Like how stupid can you be I will definitely not be coming back to this Subway.
  • RR
    Randall Ridgley
    Dec 3, 2025
    1.0
    This Subway, along with others in the area, do not accept BOGO coupons anymore, and limit which sandwiches they include for the other Sunday coupons. Sandwich taste was so-so, and the worker couldn't/wouldn't answer questions about the coupon policy in place. I'll look at other sandwich shops before returning here again.
  • RW
    Rika Wyatt
    Nov 3, 2025
    1.0
    If I could put ZERO I would. Ordered online ahead of time. Get there there’s no order and I present my email and bank statement that shows I paid. The girl there wanted to make my sandwich but the guy wouldn’t allow her to. He called his manager on the phone to try and tell me they can’t make my sandwiches. I used to always come here. Bet I won’t anymore.
  • AJ
    Alesia Jackson
    Nov 1, 2025
    2.0
    I ask for a steak and chicken protein bowl. The lady said she doubled the steak instead of adding chicken with it so I didn't get mines. My daughter ordered a Philly steak sub which was nasty because they had more jalapeños than meat.
  • NA
    netta adison
    Sep 5, 2025
    1.0
    Worker was very rude

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 620 Lincoln Hwy, Saint Clair, Fairview Heights, IL 62208, USA.

What are the operating hours of the Subway at 620 Lincoln Hwy?

The Subway is open from 8:00 AM to 9:00 PM every day of the week.