Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairview Heights is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
884 reviews
5 stars
470
4 stars
211
3 stars
82
2 stars
46
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior from employees.
Food Quality
Food quality is inconsistent; while some customers enjoy the meals, others report issues like cold coffee, burnt food, and incorrect orders.
Cleanliness
Several reviews mention cleanliness issues, particularly with dirty silverware and unsanitary conditions in the bathrooms.
Service Speed
Many customers express dissatisfaction with slow service, particularly during busy times, leading to long wait times for food.
Pricing
Customers frequently comment on high prices relative to portion sizes and food quality, with some feeling that the value does not meet expectations.
- NVNhi Vu6 days ago1.0the workers here simply DO NOT care! mayb bc the store is ran by a bunch of highschoolers. i've only ordered twice online from this store but they messed up my order both time! first time my chicken avocado melt did not have avocados. second time: i ordered 2 sets of you pick two. one of the them had a salad-- no salad was given to me. both sets of order had apples as a side. no apples insight when i opened the bag. the BLT sandwich was poor-looking and made from the lowest effort-- a 3-year old could say this. bad bad bad service!
- PNPhilip NocerinoNov 11, 20255.0Excellent healthy food
- PMPaul MannNov 4, 20251.0Anyone who can’t make a simple turkey bacon bravo should be fired. There is no hope for a human so poor and lazy to find quality in the work they made me pay for. I mean the laziness of the worker to throw one piece of turkey and a slice of bacon and give it to me as my order is simply trash and insulting. I could order a steak dinner across the street for less than what I paid for a pice of lunch meat.
- RHRyan HOct 28, 20255.0I've been here a few times and each time I come in, I'm extremely impressed with the staff's positive attitude, professionalism, and overall customer service.
- RRRyuOct 22, 20251.0Cashier was Heaven; Not only was the individual who took our order very passive aggressive and curt. But the service that my husband and I received was atrocious. Between our food being horribly burnt and the bread flipped upside down so that we wouldn’t be able to see the quality unless we took the sandwiches apart - to our salads having clumps of hair in it. I was disgusted, and disappointed. We only stopped by after 24 straight hours of driving, and the service was very poor. I encourage anyone else in the future to avoid the drive through as the service was displeasing.
Frequently Asked Questions About Panera Bread
Does Panera Bread Fairview Heights accept reservations?
No, Panera Bread Fairview Heights does not accept reservations.
What are the operating hours of Panera Bread Fairview Heights?
Panera Bread Fairview Heights is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What types of meals does Panera Bread Fairview Heights serve?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Fairview Heights offer delivery and pick-up services?
Yes, they offer delivery and pick-up services, including drive-thru and Rapid Pick-Up options.
What payment methods are accepted at Panera Bread Fairview Heights?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the address and contact information for Panera Bread Fairview Heights?
Panera Bread Fairview Heights is located at 5917 North Illinois Street, Fairview Heights, IL 62208, US. The phone number is +1 618-222-9630.
What is the dress code at Panera Bread Fairview Heights?
The dress code is casual.
What are some nearby places of interest around Panera Bread Fairview Heights?
Nearby places include Pizza Hut, Firehouse Subs, Nothing Bundt Cakes, GameStop, and St. Louis Bread Co., offering options for dining, shopping, and services around the area.
How can customers use nearby establishments like Regions Bank or Hertz when visiting Panera Bread Fairview Heights?
Customers can conveniently manage banking needs at Regions Bank or arrange car rentals at Hertz nearby before or after dining at Panera Bread.
Are there any nearby places for beauty and wellness close to Panera Bread Fairview Heights?
Yes, there are several beauty and wellness spots nearby such as Nail Spa, Hair by Annie, Permanently Pretty, and Exodus Esthetics where customers can enjoy spa, salon, and beauty services.