Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairview Heights is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
891 reviews
5 stars
473
4 stars
212
3 stars
83
2 stars
46
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, including rude staff and long wait times.
Food Quality
Mixed feedback on food quality, with some praising the taste while others reported issues like incorrect orders and unsatisfactory preparation.
Cleanliness
Several customers noted cleanliness issues, particularly in the bathrooms and dining areas.
Pricing
Many customers expressed concerns about high prices relative to the quality and portion sizes of the food.
Staff Attitude
While some reviews praised friendly staff, others reported negative interactions, particularly with management.
- AGAmanda GundlachJan 4, 20261.0Imagine that, the drive thru is closed again during business hours. This is ridiculous it’s dinner time.
- APA PJan 1, 20264.0I only go here when I get a gift card, and combine with various reward offers. Much too $$ for me. But, I did a pick-up today on NYD, and I will say they loaded both of my sandwiches up and were not stingy. Sandwiches were excellent 👍👍👍 Minus 1 star because again, the cost.
- VLVictoria LarsenDec 12, 20251.0The African American woman that was preparing dishes was very rude to me, they put my ticket on another persons food and when I told her about it she snapped at me. She then threw my spoon on my dish, this was not a very good person to work in food service. I could not find a manager to complain about her. I will never go to that Panera again, I will tell everyone that I know about this too!!! I have a message for people like that, if your not happy with your job stay home !!!!!!!!!
- ABAngela BrownDec 7, 20253.0The prices are getting a little too expensive for what you get.
- BMBrian McFarlingDec 4, 20255.0Had a good time talking with family. They had the fireplace going which made it nice and cozy. Very attentive staff.
Frequently Asked Questions About Panera Bread
Does Panera Bread Fairview Heights accept reservations?
No, Panera Bread Fairview Heights does not accept reservations.
What are the operating hours of Panera Bread Fairview Heights?
Panera Bread Fairview Heights is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
What types of meals does Panera Bread Fairview Heights serve?
They serve breakfast, lunch, brunch, and dinner.
Does Panera Bread Fairview Heights offer delivery and pick-up services?
Yes, they offer delivery and pick-up services, including drive-thru and Rapid Pick-Up options.
What payment methods are accepted at Panera Bread Fairview Heights?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What is the address and contact information for Panera Bread Fairview Heights?
Panera Bread Fairview Heights is located at 5917 North Illinois Street, Fairview Heights, IL 62208, US. The phone number is +1 618-222-9630.
What is the dress code at Panera Bread Fairview Heights?
The dress code is casual.
What are some nearby places of interest around Panera Bread Fairview Heights?
Nearby places include Pizza Hut, Firehouse Subs, Nothing Bundt Cakes, GameStop, and St. Louis Bread Co., offering options for dining, shopping, and services around the area.
How can customers use nearby establishments like Regions Bank or Hertz when visiting Panera Bread Fairview Heights?
Customers can conveniently manage banking needs at Regions Bank or arrange car rentals at Hertz nearby before or after dining at Panera Bread.
Are there any nearby places for beauty and wellness close to Panera Bread Fairview Heights?
Yes, there are several beauty and wellness spots nearby such as Nail Spa, Hair by Annie, Permanently Pretty, and Exodus Esthetics where customers can enjoy spa, salon, and beauty services.