Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6570 N. Illinois St. in Fairview Heights is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,053 reviews
5 stars
631
4 stars
237
3 stars
97
2 stars
39
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the burgers and fries as delicious and fresh, there were complaints about cold food, greasy fries, and inconsistent quality.
Pricing
Numerous reviews highlighted the high prices as a major concern, with many feeling that the cost did not match the quality of the food.
Service Experience
Customer service received mixed reviews; while some praised the friendly and helpful staff, others reported issues with order accuracy and rude interactions.
Cleanliness
The establishment was frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.
Overall Satisfaction
Overall, customers expressed a mix of satisfaction with the food and service, but many indicated they would reconsider returning due to the high prices.
- SGStacey Goodlow4 days ago4.0The store was unkept and the employees clothes were disheveled. One guys pants were on their way to the floor.
- RHRichard HeckelNov 14, 20255.0Great burger and FANTASTIC fries
- LTLawrence TroyerOct 27, 20255.0The food was awesome absolutely nothing to complain there! But we waited a while for it and it was expensive for fast food
- BHBecca HuntOct 17, 20251.0$60 for two combos and one bacon cheeseburger is outrageous. You guys are gouging. Would love to see your POL, and any other justifications for charging that kind of money for burgers and fries
- NNNo NameOct 13, 20251.0The blond cashier seems to be hard of hearing didn't get the order right. The burger is cold my flipflop have more flavor than this nasty burger.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 6570 N. Illinois St. accept reservations?
No, this Five Guys location does not accept reservations.
What are the regular dining hours at Five Guys in Fairview Heights?
The restaurant is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services?
Yes, delivery is available daily from 11:00 AM to 9:30 PM, and in-store pickup is also supported.
How can I order Five Guys food online?
You can order online via their website at https://order.fiveguys.com/location/st-clair/menu or use their mobile apps available on Apple App Store and Google Play.
What special menu options does Five Guys offer?
Five Guys offers over 250,000 burger customizations and more than 1,000 milkshake combinations, plus classic burgers, hot dogs, fries, and a veggie sandwich.
Does Five Guys have gluten-free options?
Five Guys offers sandwiches without buns through wraps or bowls, but some condiments and buns contain gluten. Cross-contamination is possible, so please check their allergen chart for details.
What payment methods does Five Guys accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What nearby shopping centers can customers visit alongside Five Guys?
Customers can visit Fairview Heights Mall, O'Fallon Illinois, a shopping center nearby offering various stores and dining options.
Are there other dining options near Five Guys at 6570 N. Illinois St.?
Yes, nearby dining establishments include Jersey Mike's Subs, Pasta House Company (Italian restaurant), Charleys Philly Steaks, Ruby Tuesday, and Taco Bell for diverse meal choices.
What nearby services and shops might be useful when visiting Five Guys?
Nearby services include Visionworks optometrists for eye care and Associated Bank for financial services. Retail stores like Sherwin-Williams paint store and Kirkland's home goods offer additional shopping options.