Fazoli's

3.9
1856 reviews
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Business Details

5811 N. Illinois Street, Fairview Heights, IL
62208, United States
(618) 233-4041
https://fazolis.com/stores/il-fairview-heights-5811-n-illinois-street-62208/?utm_source=yext&utm_medium=local&utm_campaign=website
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About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Fairview Heights, IL. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
5811 N. Illinois Street, Fairview Heights, IL
62208, United States

Hours

Reviews

4.2
1,237 reviews
5 stars
688
4 stars
291
3 stars
121
2 stars
51
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while some praised friendly and attentive staff, others reported long wait times and rude interactions.

Food Quality

Feedback on food quality varied; many enjoyed the pasta and breadsticks, but several noted issues with portion sizes, blandness, and food temperature.

Cleanliness

The restaurant was generally reported as clean, but some reviews mentioned outdated bathrooms and a need for better maintenance in certain areas.

Value for Money

Customers appreciated the pricing and portion sizes for some meals, but others felt that the value did not match the quality, citing high prices for small portions.
  • MS
    Michael Short
    4 days ago
    5.0
    Food was fast. Very tasty. Good portion on the pick-2 menu.
  • SS
    Steve S.
    Dec 23, 2025
    5.0
    Tried the family meal and was surprised by the experience. It was made to order and the portions were larger than i expected- it was pre-portioned and can truly feed 4 adults. Everyone is also nice to speak to which is also a plus
  • DL
    Derrek Line
    Dec 21, 2025
    3.0
    We came with a larger group, staff was friendly, but my meal was forgotten and when told it would be out ASAP, I still saw many others order and get food before me. My entire party was done eating and ready to go before my food showed up. Would return, but cant give a better review without above par service. Mistakes happen, but how people correct the mistakes is what I focus on
  • MP
    Marcus Pajda
    Dec 17, 2025
    4.0
    It's a Fazolis we've been visiting since I was a kid, and not much has changed with the fundamentals. Still decent fast casual pasta dishes with great lunch combo pricing. Go here when craving carbs by the plate, they'll take care of you. :D
  • MC
    Mikayla Cameron
    Dec 12, 2025
    1.0
    Came 30 minutes before close. Lady told us we were lucky to even be served and made sure to tell us they close early so people can get home and to keep that in mind. Incredibly rude. Made us feel really guilty for eating here despite them still being open. We even apologized and said we were grateful. So I guess everyone should keep that in mind.
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Frequently Asked Questions About Fazoli's

What are the operating hours for Fazoli's in Fairview Heights?

Fazoli's in Fairview Heights is open daily from 10:30 AM to 10:00 PM.

Does Fazoli's offer drive-through service?

Yes, the Fazoli's location has drive-through service available from 10:30 AM to 10:00 PM every day.