Chipotle Mexican Grill

Reviews

• KC

  Karma Cheri

  5 days ago
  1.0
  Went here today, was charged twice for one transaction (but two different totals). I tried calling but i only get a hotline. Terrible. Paid $60 in the end for 1 bowl!
• SB

  Shana Bobbitt

  5 days ago
  2.0
  I love Chipotle, but the standards at this location are abysmal. Being one of only two locations in the Metro East area may have led to the impression that “anything goes.” However, over the last few weeks I have walked out several times and spent my money elsewhere rather than accept subpar food or service. On weekends in particular, they frequently do not have vinaigrette, not because they ran out, but because staff say they “did not have time to make it.” It is also common to watch workers slide bowls and burritos through food waste across the counter. By the time an order reaches the register, there are piles of cheese, lettuce, sour cream, and other toppings all over the bowl and bottom of your paper bag. No one wants various food items smeared across their order. At best it is very unappealing; at worst it raises concerns about sanitation. Please, do better!
• GM

  Gemma “Kat” Moore

  Feb 28, 2026
  2.0
  The boy working at the front of the line today where you order your food was despicable. Aside from the fact that he looked both dirty and like he was under the influence of something and could barely keep his eyes fully open, but kept his mouth agape the entire time he made our food. He was very rude to everyone who came through the line, including my 15 year old daughter. He told my daughter "no" with an attitude when she asked if he could put queso on a quesadilla (which is fine, but he didn't have to be rude about it), his area was covered in food from him dramatically handling everything he touched, and he looked like he'd rather be anywhere else. He was also rude to his coworkers when they asked him for something. Unacceptable customer service. Two stars for the two ladies after him who were putting on toppings/handling cash out were lovely and polite. Not only should he not be the first person you see/speak to when you enter the building, but he really should find a job somewhere that's NOT customer or food service.
• KB

  Katina Brooks

  Feb 20, 2026
  5.0
  I was the bus driver from Bliss Charters and had the baseball team from University of Findlay . It was really packed before we arrived and when we arrived they were so fast and courteous very polite and kind. Thanks to everyone and your attitude and personality for serving all of us in a timely manner.
• LK

  Leigh Ann Kervin

  Feb 16, 2026
  4.0
  The staff are friendly and efficient, but at 3pm on a weekday there was a line out the door. The employees did their best to help everyone quickly, but they ran low on so many things that customers had to wait. Great job to the staff for working so well under pressure.

Frequently Asked Questions About Chipotle Mexican Grill