Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.2
235 reviews
5 stars
141
4 stars
49
3 stars
20
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food as delicious, particularly the sandwiches and lemonade, but there were complaints about inconsistent freshness and portion sizes.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff and incorrect orders, leading to dissatisfaction.
Pricing Concerns
Many customers felt that the prices were too high for the portion sizes and quality, with some expressing frustration over additional charges.
Cleanliness
Several reviews mentioned issues with cleanliness, particularly in the dining area, which detracted from the overall experience.
Positive Experiences
Despite the negatives, many customers expressed loyalty and enjoyment of the food, indicating a strong fan base for the brand.
- ASAdam SheldonNov 15, 20255.0Great place to eat with friendly staff!
- JBJourni BuchananNov 13, 20255.0Food was fast and hot!! Everyone was nice and friendly.
- BBBreeNov 13, 20255.0Great customer service, nice and quick service!! Love this location!!
- MCMichele CunninghamOct 29, 20255.0The food here at Charleys is simply delicious. Freshly made! And the service is extraordinary. I must simply have this again soon ❤️
- LNLsn NOct 22, 20252.0THIS IS THE SECOND TIME WITHIN THE PAST 2 WEEKS THAT I'VE GONE TO CHARLIE'S. THE FIRST TIME I WENT I HAD THE CHICKEN BREAST BONELESS LOADED FRIES AND A DRINK. THE FIRST COUPLE PIECES OF CHICKEN WERE OLD AND THE REST WERE FRESH. TODAY MY DAUGHTER WENT BACK AND ORDERED A CHICKEN BONELESS COMBINATION WITH LOADED OF FRIES AND DRINK. I ASKED HER WHERE WAS YOUR CHICKEN AND SHE SAID SHE THREW IT OUT BECAUSE IT WAS OLD. I WISH I WOULD HAVE KNOWN THAT BEFORE SHE CAME HOME BECAUSE I WOULD HAVE TAKEN THAT STUFF BACK AND DEMANDED A REFUND. THIS IS RIDICULOUS BELIEVE ME I WILL BE CALLING CORPORATE TOMORROW.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at St. Clair Square?
Charleys Cheesesteaks is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Is Charleys Cheesesteaks open for delivery or drive-through service?
No, Charleys Cheesesteaks is closed for delivery and drive-through services every day of the week.
Can I place an order for pickup or takeout at Charleys Cheesesteaks?
Currently, Charleys Cheesesteaks is closed for pickup and takeout services on all days.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 280 St. Clair Square, Fairview Heights, IL 62208, USA.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa credit cards.
Where can I find the menu for Charleys Cheesesteaks at St. Clair Square?
You can view the menu online at https://order.charleys.com/menu/st-clair-square/.
How can I contact Charleys Cheesesteaks at St. Clair Square?
You can reach Charleys Cheesesteaks by calling +1 833-230-2930.
What are some nearby places to visit when at Charleys Cheesesteaks in St. Clair Square?
Nearby, you can visit stores like JD Sports for sportswear, Dippin' Dots for ice cream and desserts, and Sarku Japan for Japanese cuisine.
Are there other dining options near Charleys Cheesesteaks at St. Clair Square?
Yes, nearby dining options include Panda Express for Pan-Asian food, Takozz for Mexican fast food, and Wing it for bar and grill dishes.
What shopping opportunities are available near Charleys Cheesesteaks in St. Clair Square?
You can shop at nearby stores like Finish Line for shoes, Journeys for fashion accessories, and Build-A-Bear Workshop for toys and gifts.